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We have addressed this risk in the first instance by ensuring that the client is completely happy with the system and is convinced of its business value before a contract is signed. We are not aware of any other similar provider that has such confidence in their product. In addition and when appropriate, we allocate a dedicated developer to work with the client, on site, until the system is bedded-in. Dedicated account managers also schedule regular conference calls.
== System Champions ==
Each System Champion will have an All n One Account Manager or Account Director allocated to them. Lines of communication between the two and levels of support will be clearly established at system inception.
== New Developments ==