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Created page with "= History = All n One was formed in 2005 by Nick Wheeler, Chris Thomson and Philip Lacey. Philip presented to Nick and Chris an idea for a toolkit that would greatly enhan..."
= History =
All n One was formed in 2005 by Nick Wheeler, Chris Thomson and Philip Lacey.
Philip presented to Nick and Chris an idea for a toolkit that would greatly enhance contact centre operations and could be very profitable. Nick and Chris were looking at getting into the outsourcing business utilising the site at the custom built facility at 48 / 49 Western Parkway Business Park. [[Bxp_-_Ballymount_Security]]
From 2005 to 2008, All n One ran and operated a contact centre using Business Express (BeX) which has now become bxp software. The software completed its alpha and beta release cycles and was first sold externally to the Response Interaction Centre and Conduit in October 2008. Since then, there have been numerous update releases. [[Release_History]]
In 2008, Business Express was entered in the Contact Centre Management Association awards and won "Best New Product or Service in the Contact Centre Industry" award. Since then it has gone on to numerous accolades. [[Release_History#Award_History]]
Since 2006, All n One have tried to give back to education and giving people opportunities in life to learn and grow. We have operated a successful internship program which has given great starts to people in education and we continue to do so. [[All_n_One_-_Internships]]
In early 2012, Carolann Diskin joined the team as a dedicated Business Express staff member, joined soon after later that year by Daniel Coughlan and Patrick Jenkins. Since then the team has been ever growing. [[Meet_the_Team]]
All n One are proud to be good corporate citizens and have diligently contributed to the Irish economy. [[All_n_One_-_Tax_Clearance_Certificate]]
= Structure =
All n One internally, like bxp, is modularised. Each department is responsible for different aspects of the business. [[All_n_One_Departments]]
It is impossible to build and grow a company without help. All n One are lucky enough to have great partners to work with and reliable suppliers [[All_n_One_Partners_and_Suppliers]]
Security is an enormous part of everything we do, from our infrastructures [[All_n_One_Infrastructures]] through our procedures [[Bxp_-_Ballymount_Security]] and our maintenance [[All_n_One_Office_Machine_Scheduled_Security_Checks]]
All of our code is developed in house [[How_bxp_is_developed]]. Where appropriate we use different tools and third party solutions to help us deliver amazing code. [[Web_Development_Tools]]
= Pride =
We are very proud of our people, our ethos and our products.
Our core values are the principle tenants through which we operate. [[All_n_One_-_Core_Values]]
The social engineering that went into error management is a source of pride and fun for us. Why not [[Meet_the_Hamsters]]
Over the last decade we have had some sayings and phrases that have amused and made us scratch our own heads. We don't mind sharing [[The_Interesting_Lexicon_of_All_n_One]]
= Getting in touch =
We are always open to a chat, so give us a call on + 353 1 429 4000
We love a challenge and get excited in solving problems. The expression think tank seems a bit slow for us, we're more of a Think Lamborghini. So please give us a challenge and let us blow you away with our answers. support@allnone.ie is our mailbox where you can also give us a shout.
[[Category:Topic:About All n One]]
All n One was formed in 2005 by Nick Wheeler, Chris Thomson and Philip Lacey.
Philip presented to Nick and Chris an idea for a toolkit that would greatly enhance contact centre operations and could be very profitable. Nick and Chris were looking at getting into the outsourcing business utilising the site at the custom built facility at 48 / 49 Western Parkway Business Park. [[Bxp_-_Ballymount_Security]]
From 2005 to 2008, All n One ran and operated a contact centre using Business Express (BeX) which has now become bxp software. The software completed its alpha and beta release cycles and was first sold externally to the Response Interaction Centre and Conduit in October 2008. Since then, there have been numerous update releases. [[Release_History]]
In 2008, Business Express was entered in the Contact Centre Management Association awards and won "Best New Product or Service in the Contact Centre Industry" award. Since then it has gone on to numerous accolades. [[Release_History#Award_History]]
Since 2006, All n One have tried to give back to education and giving people opportunities in life to learn and grow. We have operated a successful internship program which has given great starts to people in education and we continue to do so. [[All_n_One_-_Internships]]
In early 2012, Carolann Diskin joined the team as a dedicated Business Express staff member, joined soon after later that year by Daniel Coughlan and Patrick Jenkins. Since then the team has been ever growing. [[Meet_the_Team]]
All n One are proud to be good corporate citizens and have diligently contributed to the Irish economy. [[All_n_One_-_Tax_Clearance_Certificate]]
= Structure =
All n One internally, like bxp, is modularised. Each department is responsible for different aspects of the business. [[All_n_One_Departments]]
It is impossible to build and grow a company without help. All n One are lucky enough to have great partners to work with and reliable suppliers [[All_n_One_Partners_and_Suppliers]]
Security is an enormous part of everything we do, from our infrastructures [[All_n_One_Infrastructures]] through our procedures [[Bxp_-_Ballymount_Security]] and our maintenance [[All_n_One_Office_Machine_Scheduled_Security_Checks]]
All of our code is developed in house [[How_bxp_is_developed]]. Where appropriate we use different tools and third party solutions to help us deliver amazing code. [[Web_Development_Tools]]
= Pride =
We are very proud of our people, our ethos and our products.
Our core values are the principle tenants through which we operate. [[All_n_One_-_Core_Values]]
The social engineering that went into error management is a source of pride and fun for us. Why not [[Meet_the_Hamsters]]
Over the last decade we have had some sayings and phrases that have amused and made us scratch our own heads. We don't mind sharing [[The_Interesting_Lexicon_of_All_n_One]]
= Getting in touch =
We are always open to a chat, so give us a call on + 353 1 429 4000
We love a challenge and get excited in solving problems. The expression think tank seems a bit slow for us, we're more of a Think Lamborghini. So please give us a challenge and let us blow you away with our answers. support@allnone.ie is our mailbox where you can also give us a shout.
[[Category:Topic:About All n One]]