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Understanding bxp Support

446 bytes added, 11:59, 18 February 2015
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This model of development means that clients enjoy many system upgrades at no additional cost. We do not take customer retention for granted and we continually strive to add value to our clients’ businesses.
 
 
For more information on our triage process please see [[Business_Express_Support_Triage_Process]]
 
 
Where a request to support, is not an error or mistake, then development may need to be employed to provide a working solution. For more information on our development process and consultancy support please review [[Understanding_Business_Express_Development_and_All_n_One_Consultancy]]
 
There are a number of communication methods for getting support :
 
* Phone based support (+353 1 429 4000)
* Training courses (Ballymount Training Centre)
* Training courses (Client site)
 
Operating Times: Ireland 09:00 to 17:00 Monday to Friday
 
Excluding Irish National and Bank Holidays
[[Category:Topic:About bxp]]
[[Category:Topic:Support]]
[[Category:Topic:Key Concept]]
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