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= Overview =
{| class="wikitable" style="width:100%"
! style="width:20%" | Scenario
! style="width:20%" | Quality Assurance in bxp
! style="width:20%" | Quality Forms
! style="width:20%" | Quality Steps (CLAPS)
! style="width:20%" | SMARTER plans
|-
| style="text-align:center;" | [[Scenario_-_bxp_to_create_Quality_Assurance_programs|Link]]
| style="text-align:center;" | [[File:QA-1-3_-_Introduction_to_QA_Form_Structure_v1-1.pdf|Link]]
| style="text-align:center;" | [[File:QA-1-2_-_Introduction_to_Quality_Assurance_v1-2.pdf|Link]]
| style="text-align:center;" | [[Quality_Assurance_Campaign|Link]]
| style="text-align:center;" | [[QA_-_SMARTER_plans|Link]]
|-
|}
== What is a SMARTER plan? ==
A SMARTER plan is a personally tailored training program for a bxp user that is created based on the questions that a person doesn't score top marks on when a quality assessment is done on them.
The solution involves:
* Identify the checks for your quality control
* Associate training to deliver each check
* Score the checks with different weights
When a person is assessed, if they don't achieve the maximum score, the system will add the associated training to the SMARTER training plan.
* SMARTER plans record if a person has accessed the training
* SMARTER plans provide managers with feedback and auditable tracking to see if the plans have been followed.
== Where to SMARTER plans fit into the QA Cycle ==
Quality Assurance in bxp is based around an approach abbreviated as CLAPS.
* Create : a quality form
* Load : assessments to be performed
* Assign : the work to quality assessors
* Perform : the quality control checks
* Support : the people on whom the assessment was done.
As part of the '''Support''' approach, © SMARTER plans are self directed learning plans based on QA assessments.
= Setup =