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| The Top 25 Contact Centre Technology – 2011

| [http://www.callcentrehelper.com/the-top-25-contact-centre-technology-23594.htm Link]

| [[File:Cch_2011_01.png|x150px]][[File:Cch_2011_02.png|x150px]]

|-

| 2012 - June

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Philip Lacey

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