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| An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing)
| [[Module_-_Conference_Centre]]
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| [[File: 058.png | 30px ]]
| LogicFlow
| Logic management and decision tree tool to facilitate agent training and decision navigation
| [[Module_-_LogicFlow]]
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| For all aspects of Quality Control delivery and Quality Management
| [[Module_-_Quality_Assurance]]
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| [[File: 060.png | 30px ]]
| Survey Management
| For all delivery and recording of surveys
| [[Module_-_Survey_Management]]
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| [[File: 055.png | 30px ]]
| Voting Management
| For internal organisation voting and result collation and dissemination
| [[Module_-_Voting_Management]]
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