Bxp - Deployment Planning

Contents

1 Overview

The roll out of bxp software (bxp) is exceptionally easy. Being a pure Software As A Service (SaaS) there is nothing to install on devices effectively making roll out a job of seconds. It is prudent however to consider some steps to set up the service to ensure that roll out of the solution is as effective as possible.


2 NDA

An NDA or Non-Disclosure Agreement is the first and primary step of any relationship with All n One. This mutual confidentiality agreement ensures that All n One can safely and confidently offer advice and processing suggestions without any fear of Data Protection compromisation.


3 Contract

This key document sets out the detail of the provision of the service and relevant costs.


4 Security

It is always prudent to involve the Security, Legal, Data Protection and Risk departments at a very early stage in the relationship. The primary documents or starting points for discussion will begin with:

  • Security :
  • Legal :
  • Data Protection :


From this the standard required security protocols can be established. i.e. how frequently with the client test the security of bxp, etc.


5 IT

The IT (Information Technology) department may have a number of technical questions but the key considerations will be:

  1. What browser and version is going to be the primary browser used?
  2. For the different 3rd party content types what software is available on the machines? (Adobe Acrobat Reader for PDF documents)
  3. What IP addresses will need to be whitelisted in order to allow users access?
  4. What DNS entry changes will need to be made if bxp is to be sending emails on behalf of the client?


6 Operations

Operations who will be using the tool need to have some training made available and the support processes explained. The sequence for this will be:

  1. Appoint a System Champion or Champions
  2. Understand the support mechanisms available
  3. Understand / Clarify the levels of support required
  4. Construct within bxp the organogram and get the user access templates created
  5. Collaberatively construct the first operational campaign
  6. Complete any security / IT system integrations required