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| As a business grows they start with a few phone lines growing to full "follow the sun" contact centres. This scenario explains how bxp grows with you and is suitable for all size situations.
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== Customer Relationship Management (CRM) ==
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| Social media is quite a challenging area. This scenario shows step by step how to engage with and manage social media for any organisation size or type through bxp.
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== eLearning ==
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== Quality Assurance (QA) ==
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