399
edits
Changes
→SMARTER
* E - Engine – Engine driven to reduce the amount of time between assessment and improvement
* R - Reviewable Review-able - Easily reported on, revisited and evaluated without undue administrative overhead
By tying each question in an assessment to an eCourse or external resource, when a question is failed, a custom learning plan is automatically generated.
As many assessments may be done for one person in a given time period, it can be useful to compile up all the learning items into a single report for the person who was assessed to review. Firstly the option to allow an instant Fail keyword to be used must be turned on. It is by default set to True. Main Menu > Form Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > In the Support section on the right find "SMARTER Compilation".
When the SMARTER plans are pushed to a user the QA form creator has the ability to add a custom HTML layout to the output of the bxp SMARTER plan. To set this layout simply navigate the following system path
Form Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > In the Support section on the right find "SMARTER Custom Layout".
Once here simply enter in your custom layout, to get the SMARTER plans for the agent to appear in your custom layout simply enter --strBody-- in the custom layout Reminders that there are SMARTER plans to be done are made automatically through the Reminders window. They are also made available through a special menu bar that appears by default on the main menu with the code XX. [[Category:LearningTopic:Quality Assurance]]
[[Category:Module Specific:Form Management]]
[[Category:Module Specific:Quality Assurance]]