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Phase 1 is the setup of the campaign. This involves the adding of questions, the setup of various configuration options and security options.
Phase 2 is the operation rollout preparation of the campaign. The logging Granting security permissions and updating of recordsputting training and support information in place.
Phase 3 is the operation of the campaign. The logging and updating of records. Phase 4 is the reporting and evolution of the campaign. The review of data and improvement of the processes.