Ccleaner is one such system optimisation tool https://www.piriform.com/ccleaner/download
''* 1. On the bottom of the screen you have your task bar. Click on the icon for the magnifying glass.''''* 2. This will open a small window for searching windows. In the search field type CCleaner and open the Cclener desktop app ''''* 3. Once open you may be prompted to update to the latest version of Ccleaner. If so click "no" But note it in the security document in the required section.''* 4. Once Ccleaner is open click the "Run Cleaner" button in the bottom right of the window.''* 5. Once the scan is completed and the results are displayed take a screenshot to add it to the required security document"''* 6. In order to take a screenshot of the Ccleaner results click anywhere on the application (To make it the foreground process) and hold down the "Alt" button and press the "PrtScn" button. This will take a screenshot of just the foreground application. (Which is Ccleaner at this time as it was the last application we clicked on/in)''* 7. Once you completed the above step (No notification from windows for screenshot taken) navigate back to the security document and scroll down to the system optimisation section and fill in the questions required. For the snapshot question just paste your screen shot into the designated area. ( Hold "Ctrl" and press "V" or Right click on screen and click paste to complete the screenshot pasting process)''* 8. Next we need to screenshot the start-up process on the machine. To do this click the "Tools" button the the left side of the Ccleaner application. Next click the option for "Startup"''* 9. Select the "Windows" tab and then click the "Save to text file.." Save the document to an easy to locate location as you will be attaching it to the e-mail response to the security team with your security document''* 10. Select the "Internet Explorer" tab and then click the "Save to text file.." You may need to rename the file as it will try save it with the same name as the first one. Save the document to an easy to locate location as you will be attaching it to the e-mail response to the security team with your security document''* 11. Select the "Firefox" tab and then click the "Save to text file.." Save the document to an easy to locate location as you will be attaching it to the e-mail response to the security team with your security document''* 12. Select the "Google Chrome" tab and then click the "Save to text file.." Save the document to an easy to locate location as you will be attaching it to the e-mail response to the security team with your security document''* 13. Select the "Scheduled tasks" tab and then click the "Save to text file.." Save the document to an easy to locate location as you will be attaching it to the e-mail response to the security team with your security document
Computer virus' come in many forms. They have many ways of getting onto your computer. This first check is an in-depth scan of your computer to locate any potential infiltrations.
''* 1. On the bottom of the screen you have your task bar. Click on the icon for the magnifying glass.''''* 2. This will open a small window for searching windows. In the search field type AVG and open the AVG 2015 desktop app ''''2* 3. Once open click on the Cog icon located beside the "Scan now" option''''3* 4. Click on "Scan Whole Computer"''''4* 5. Once the scan is completed and the results are displayed take a screenshot to add it to the required security document"''5* 6. In order to take a screenshot of the AVG results click anywhere on the application (To make it the foreground process) and hold down the "Alt" button and press the "PrtScn" button. This will take a screenshot of just the foreground application. (Which is AVG at this time as it was the last application we clicked on/in)''6* 7. Once you completed the above step (No notification from windows for screenshot taken) navigate back to the security document and scroll down to the Anti-Virus section and fill in the questions required. For the snapshot question just paste your screen shot into the designated area. ( Hold "Ctrl" and press "V" or Right click on screen and click paste to complete the screenshot pasting process)
One tool is Spybot Search and Destroy https://www.safer-networking.org/mirrors16/
''* 1. On the bottom of the screen you have your task bar. Click on the icon for the magnifying glass.''''* 2. This will open a small window for searching windows. In the search field type "Spybot" and open the SpyBot - Search and destroy desktop app ''''* 3. You maybe prompted with a small message window when opening spybot search and destroy. Click "OK" to continue and open the program''''* 4. Once the program is open we must first check for the latest updates. To do this click on the "Search for updates button" (You may be prompted with a user access control window. If so make sure the verified published states :"Safer networking" and click yes )''* 5. In the next window click the "continue" button at the bottom of the screen. It will then open a new window listing all the updates available. Click "download" to receive them. ''* 6. Once back to the opening screen of the application click "Search & Destroy" and then "Check for problems" to begin the Spyware scan.''* 7. Once the scan is completed and the results are displayed take a screenshot to add it to the required security document"''* 8. In order to take a screenshot of the Spybot results click anywhere on the application (To make it the foreground process) and hold down the "Alt" button and press the "PrtScn" button. This will take a screenshot of just the foreground application. (Which is Spybot at this time as it was the last application we clicked on/in)''* 9. Once you completed the above step (No notification from windows for screenshot taken) navigate back to the security document and scroll down to the spy-ware section and fill in the questions required. For the question requiring a snapshot just paste your screen shot into the designated area. ( Hold "Ctrl" and press "V" or Right click on screen and click paste to complete the screenshot pasting process)''* 10. Now that the results are posted into the security document navigate back to the spybot application and click "Fix selected problems" to remove the threats.''* 11. The final step is to Immunize your machine. To do this click the "Immunize tab on the left of the screen"''* 12. Once clicked the computer should automatically scan for unprotected cookies on the machine once the scan has completed click the "Immunize" button to begin the process. (You may get a privilege warning.Just continue and note the privilege warning in the security document)''* 13. Once the process is completed and the results are displayed take a screenshot to add it to the required security document". In order to take a screenshot of the Spybot results click anywhere on the application (To make it the foreground process) and hold down the "Alt" button and press the "PrtScn" button. This will take a screenshot of just the foreground application. (Which is Spybot at this time as it was the last application we clicked on/in)''* 14. Once you completed the above step (No notification from windows for screenshot taken) navigate back to the security document and scroll down to the spy-ware section and fill in the questions required. For the question requiring a snapshot just paste your screen shot into the designated area. ( Hold "Ctrl" and press "V" or Right click on screen and click paste to complete the screenshot pasting process)
