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Data Protection and Data Retention

159 bytes added, 14:25, 12 July 2014
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* State how access control to that data is maintained
** bxp provides the "System Access Management" (SAM) module to control user access to functions and content. Please review X our training document CC-2-1 Security and Custom Interface configuration [[Contact_Centre_Training]] for more details on this.
** SAM also provides the audit trail reports.
* State how security is managed on that data
** If stored in bxp that removes the need for you to store data locally.
** bxp provides secure storage. Please review X our white paper on Data Protection Compliance [[Whitepapers]] for more details on our facilities and approaches to security of your data.
* Appoint a person internal to the organisation to be responsible for data protection matters (DPO: Data Protection Officer)
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