Human Resources Management - Target Operating Model (TOM)
Contents
1 Overview
Target operating model (TOM) is a description of the desired state of the operating model of an organisation. When working on the operating model, it is normal to define the "as is" model and the "to be" model. The Target Operating Model is the "to be" model. It is possible to produce a Target Operating Model for a business or a function within a business or a government department or a charity.
There are many different frameworks identifying the components of a Target Operating Model. Hence each project to define a Target Operating Model will focus on slightly different aspects depending on the challenge facing the organisation. Some Target Operating Models are created to help with the link between information technology and strategy, others to help with the link between organisation design and strategy, and so on. A Target Operating Model converts strategy ideas into operational plans.
https://en.wikipedia.org/wiki/Target_operating_model
2 Models
2.1 Full Time Equivalence (FTE)
In bxp the TOM - FTE model available is based on staff allocated to a Department or Security Group.
Imagine a sales department, they need 8 full time sales people to effectively operate. That could be made up of 8 Full Time employees.
Another approach is to that of part time workers. Imagine 6 full time employees (6 * 1 = 6) and 4 part time workers (4 * 0.5 = 2)?
Both approaches would yield the correct target of 8 employees. The TOM - FTE is the target number of how many full time employees are required but the number can be made up of many parts.
Using the data stored about a bxp user, bxp can calculate how many people are in a Security Group or Department... this gives an actual number and then comparing that to the target TOM areas that are over staff and understaffed can be targetted.
2.2 Roles
Now given that there could be 8 people in the department... do they actually have the skills to accomplish the goals of the Department or Security Group. Extending the FTE model, it's possible to combine Roles and the amount that is needed. e.g. A Sales team needs 4 Sales people, 1 Manager and 1 Technical Demonstrator. The FTE model could say 6 people but they could all be sales people. The Roles model can provide a far more in-depth understanding of the skills available / missing from the the TOM.
3 Specifying the TOMs
The target models are set at a Department and Security Group level.
3.1 Department
It is possible to set the value of the TOM at the Department level. The system supports floating values, i.e. the TOM could be 4.5 which would could represent 4 full time employees and one part time employee.