Scenario - bxp for telcos

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1 Introduction

Since 2009 bxp has been applied by applied by telcos to solve various challenges within their operations and has resulted in 100,000s of savings. This scenario details by various departments real world examples of what bxp has been able to facilitate.


2 Examples of clients using this solution

eircom meteor 3 mobile Telefonica O2 emobile



2.1 Sales

2.2 Marketing

2.3 Customer Care

2.4 Digital / Online

2.5 Training / Quality / Compliance

2.6 IT / Systems

2.7 Stores

2.8 Back Office

Bxp telcos.png