Quality Support Options

If assessments are preloaded, i.e. there is a list of assessments to be processed, how are those assessments shared out to the assessors.

There are a number of strategies available:

1. First Come
2. Equal Distribution - All
3. Equal Distribution - Not my Group
4. PreLoaded

Contents

1 First Come

This strategy means that when the assessor sets to performing an assessment, they will be presented with the next available assessment. This is similar in operation to the outbound contact module method of "Take Next Record" management

2 Equal Distribution - All

This strategy allows for records to be equally distributed to all assessors. The system will go through each assessment and sequentially allocate (in rotation) the assessors to the loaded assessments. This ensures the fairest distribution of assessments to be performed.

3 Equal Distribution - Not my Group

This strategy performs in similar operation to the "Equal Distribution - All" strategy however if the person being assessed is in the same Organogram Group as the assessor, the assessment will be assigned to a different assessor. This can ensure objectivity. This strategy can result in some assessors receiving more assessments than others.

4 PreLoaded

This strategy assumes that the loaded assessments are already flagged for the appropriate assessors and no distribution mechanism is applied.