All n One operate backup plans on a number of levels of the solution:
# Client backups [[Business_Express_BackupsBxp_Backups]]
# Solution backups
# Infrastructure backups
Each backup operation has a separate set of procedures associated with them which is available if required through your Business Development manager. The only backup of operational influence to a bxp software client are the Client Backups. All other operations are All n One managed procedures.
=== Operational Service Level Agreements ===