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Scenario - bxp and understanding phone systems

515 bytes added, 09:55, 14 July 2015

Created page with "= Introduction = A phone system is no longer just a phone system unfortunately, there are a host of choices. Most of the change is fuelled by the Internet and cheaper ways..."

= Introduction =


A phone system is no longer just a phone system unfortunately, there are a host of choices. Most of the change is fuelled by the Internet and cheaper ways of communicating internationally.


A phone system can be broken up into general components as follows.


[[File:Phone_systems_001.png|x200px]]


= Elements =


== Communications Lines ==


== PBX ==


== Routing ==


== IVR ==


== Other Technologies ==


== Calling ==


== Agent ==



= Partners =



[[Category:Topic:General Knowledge]]

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Philip Lacey

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