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→Password cycling
Sometimes, when the system has insisted on a password change some (crafty) users go straight back in and reset their password to one they are familiar with. This would still count as a valid password change so a password history can be implemented to prevent resetting to an old one. A history of about 8 passwords is normal. For clients whose phone system The amount of historical passwords is linked to bxp we have implemented configurable by the ability support team. We just need to have know how much of a secondary session key for the phone system which allows the phone system history you want to log the user in on call arrival at the agents’ desk using of Locked Session Keysmaintain.
For clients whose phone system is linked to bxp we have implemented the ability to have a secondary session key for the phone system which allows the phone system to log the user in on call arrival at the agents’ desk using of Locked Session Keys.
=== Lockouts and Options ===