Changes

Scenario - bxp for telcos

8 bytes removed, 17:00, 20 July 2015
Training / Quality / Compliance
=== Role: Company merge training solution ===
[[File:Telcos_002.png|frame|Quality and Compliance]]
As mergers happen in the telecoms industry frequently, bxp has become the platform of choice to facilitate those mergers.
Material is loaded into bxp about operation 1s products, services and most importantly procedures. Tracking is automatically set up to record which users have been through the material. Testing is provided to perform simple checks to ensure information retention. Communications tools are then used to facilitate FAQ discussions without the need to remove staff from current operations.
[[File:Telcos_002.png|frame|Improving Customer Retention]]
The eLearning module of bxp was deployed and used by Team Leads to collate initial material and begin documentation procedures with minimal operational impact and kept turn around time of the project to days instead of weeks.
Find out how easy it is to get documenting an entire organisation: [[What_is_an_eCourse]]
 
 
== IT / Systems ==
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