Changes

Scenario - bxp for telcos

35 bytes added, 16:53, 20 July 2015

→‎Customer Care

From this matrices of appropriate offers can be applied automatically. Customers can be grouped easily into categories such as Bronze, Silver, Gold, Platinum etc. Retention packages are then appropriate to the grouping.

 

 

[[File:example.jpg|frame|caption]]

Find out more details on Case Management and its capabilities [[File:CC-4-4_-_Case_Management_and_Reporting_v1-1.pdf]]

 

 

== Sales ==

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Philip Lacey

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