In Module Reporting Fields

In module reporting fields are used to replace the standard reporting fields in a form.

They can be used to replace the report headings in the My Reports and My Team Reports sections in the Inbound, Outbound, Case Management and Quality modules.

1 Standard Fields

All reports in bxp have standard reporting fields.

These fields have been pre-selected by the bxp development team as they are considered to provide the most commonly needed information for the majority of clients.

In some cases however alternative reporting fields may be required, such as a field that has been added by a user to a form.

This field can be used in place an existing field.

2 Custom Reporting Fields

Should a field that is not in the standard report be required then it is possible to use any of the fields that are available in that form.

In order to changes these fields access is required to the Form Management module.

Main Menu >> Form Management >> Form - Primary Management >> Form - Advanced Settings

Open the Advanced Options section and scroll down to In-Module Reporting Fields