System Access Management - Departments
Contents
1 Overview
Departments are a structured mechanism for grouping users. A user can only be associated with one department. For a user with multiple groups or teams that they're involved in you use Security Groups, however a user has to be involved in at least one department.
When you being using the system there will be two departments.
- General
- All n One
All users can go into General by default.
The All n One deparment is added to allow for easy recognition of All n One support accounts.
2 Adding a Department
Main Menu > System Access Management > System Management > Department - Add
Please note that you should choose your Department names carefully as it possible to have two departments with very similar names which can lead to confusion.
3 Editing a Department
Changing a departments name is very easy.
Main Menu > System Access Management > System Management > Department - Edit > Choose the Department to edit
4 Changing a user's department
This is done by editing the seucrity details of the user.
Main Menu > System Access Management 
> User Administration > Edit User - Security Details Only > Search for the User > Primary Contact Details > Department
5 Changing many user's department en mass
There is a group update function available
- Main Menu > System Access Management
> System Management > Leave all the fields blank and click "Lookup User" > - From "Please select a value type to update" change it to Department
- From the Department list choose the Department to change to
- Put a tick in all the users you want to move into this Department
- When done click "Save and continue" at the bottom