Latest revision as of 13:01, 20 April 2018

1 Overview

bxp facilitates USID through the use of the Security Group Menu engine. Security_Group_Menu

The engine at each level facilitates 3 different views of the same level of interaction.

• Level 1 : Basic. This approach is designed with maximum simplicity in mind. it reduces stress and encourages exploration.

• Level 2 : Exploration. As the user's confidence grows so the menu system expands to encourage the user to view different parts of the interface.

• Level 3 : Advanced. If the user becomes more comfortable the design can move to a more comprehensive and operationally efficient layout to reduce patronisation and improve interaction efficiency.

Working with graphic designers, the bxp engine can facilitate a USID approach and speed up interaction with the solution whilst still providing an efficient, welcoming interface.

2 Reference Material

From Philip Lacey (2018-03-20) :

I had the opportunity to read a paper by Ronan McDonnell of Eagle Point https://eaglepoint.partners/ronan-mcdonnell/

Whilst working on a project with him where he was kind enough to share where I could read some of his published works.

https://scholar.google.com/citations?user=szIgF5YAAAAJ&hl=en&authuser=2&oi=ao

One paper in particular "Keeping Connected in Care: Development of Technology to Stimulate Social Interaction Among Older People in Care Facilities" from 2012 was of massive interest.

The research demonstrated an approach to interface design applied in a real world setting. This approach was USID. The paper included a reference to the USID work by Alan Newell et. al. https://link.springer.com/article/10.1007/s10209-010-0203-y

Although “User-Centred”, “Participatory”, and other similar design approaches have proved to be very valuable for mainstream design, their principles are more difficult to apply successfully when the user group contains, or is composed of, older and/or disabled users. In the field of design for older and disabled people, the “Universal Design”, “Inclusive Design” and “Design for All” movements have encouraged designers to extend their design briefs to include older and disabled people. The downside of these approaches is that they can tend to encourage designers to follow a traditional design path to produce a prototype design, and only then investigate how to modify their interfaces and systems to cope with older and/or disabled users. This can lead to an inefficient design process and sometimes an inappropriate design, which may be “accessible” to people with disabilities, but in practice unusable. This paper reviews the concept that the authors have called “User-Sensitive Inclusive Design”, which suggests a different approach to designing for marginalised groups of people. Rather than suggesting that designers rely on standards and guidelines, it is suggested that designers need to develop a real empathy with their user groups. A number of ways to achieve this are recommended, including the use of ethnography and techniques derived from professional theatre both for requirements gathering and for improving designers’ empathy for marginalised groups of users, such as older and disabled people.

https://dl.acm.org/citation.cfm?id=2093689