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In the body of the email add you have two options. * Adding --strRTFFilename-- will allow the customised RTF file to be downloadable* Adding --strPDFFilename-- will allow the customised PDF file to be downloadable This notation lets the engine know where to add the link for the user to be able to download the pdffile. The PDF is only ever sent as a link for a number of reasons, all to do with improving email delivery rates.
* Uploaded templates overwrite older templates. So be careful and keep RTFs on your machine. The listing will allow you to download them BEFORE you replace them.
* A really useful tweak is to include the Attachments Bar question type. This allows you to very quickly see the files that were generated, especially for testing. If you combine this with the Alternate URL functionality of the outcome, you can easily generate pre-built docs for download and further editing.