Changes

Scenario - Bxp and Case Management

144 bytes added, 11:38, 27 April 2015
no edit summary
The reporting from case management is the same as standard reporting for CRM or for blended campaigns except that the inclusion of timing data in data reports is available. The operational tools provide what traditionally are referred to as case management reports.
 
 
= Operational Delivery =
 
 
To better understand how bxp can deliver this planning please review [[Bxp_and_Case_Management_-_Worked_Scenario]]
7,528
edits