Changes

Dashboard - Reporting - Case

1,890 bytes added, 18:29, 6 September 2015
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Under Construction= Overview =   The Case Dashboard report provides links to reports most appropriate for this type of form   [[File:Dashboard_reports_case.png]]  The reports included are: {| class="wikitable"! Title! Type! Path! Link|-| Overall Summary || Reminders and Case Management || Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Overall Status || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]|-| Open || Reminders and Case Management || Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Open Cases || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]|-| Exception || Reminders and Case Management || Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - Exception Cases || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]|-| ReOpened || Reminders and Case Management || Main Menu > Data Profiling > Instant - Reminders and Case Management > Case Management - ReOpened Cases || [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]|-| Record Status || Dashboard || Main Menu > Data Profiling > Instant - Dashboard > Dashboard - Record Status || [[Data_Profiling_-_Instant_-_Dashboards]]|-| Current Status || Visualisation || Main Menu > Data Profiling > Instant - Visualisation > Visualisation - Current Status || [[Data_Profiling_-_Instant_-_Visualisations]]|-| User by Period || Statistics || Main Menu > Data Profiling > Instant - Statistics > Statistics - User - Report by Period || [[Data_Profiling_-_Instant_-_Statistics]]|-| Data By Period by Outcome || Data || Main Menu > Data Profiling > Instant - Data > Data - Data - Report by Period, by Outcome || [[Data_Profiling_-_Instant_-_Data]]|-|}  [[Category:Topic:Contact Centre]][[Category:Module Specific:Data Profiling]][[Category:Module Specific:Case Management]]
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