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Communications - Email Clickthru

1,024 bytes added, 14:58, 4 August 2015
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== Overview ==
Several clients have pointed out that when sending a group email it would be extremely useful often to track how many receivers have clicked into the email. Never able to resist a challenge we have this ability.
Project: Clickthru explains what we have done and how it works.
Project: Clickthru explains what we have done and how it works. This page is available as a stand alone doc from our Projects page [[Projects]]
== Challenges of Mail Tracking ==
This brings us to Clickthru. Previously this too required serious IT involvement. The BE Clickthru solution, however, minimises setup and makes the process manageable at user level.
 
== Understanding how a Clickthru works ==
Consider the following
[[file:Clickthru_explanation_support.png|500px]]
Steps
To the user this is almost instantaneous and takes no longer than a normal page would to open and load. Processing time is on average 0.2 seconds, to get to BE and then out to the new server.
== Setting up a Clickthru ==
== Reporting on Clickthru ==
== Clickthru Visibility ==
The Clickthru will also be stored in the contact history, so agents can see when a link has been clicked and how many times.
 
 
 
= Sample HTML for your own Clickthru =
 
* Form 711
* strCDA_771_field_1_1 is Firstname
* strCDA_771_field_0_6 is product interested in
 
 
 
<syntaxhighlight lang="html4strict">
 
<h2>Welcome --strCDA_771_field_1_1--,</h2>
<p>&nbsp;</p>
<p>This is a clickthru demonstration email for your interest in --strCDA_771_field_0_6--.</p>
<p>&nbsp;</p>
<p><a href="{Clickthru-http://www.bxpsoftware.com/wixi/index.php?title=Communications_-_Email_Clickthru}">There is more information in our Wixi</a></p>
<p>&nbsp;</p>
<p>If you need anything else, please contact us at <a href="mailto:support@allnone.ie">support@allnone.ie</a></p>
<p>&nbsp;</p>
<p>Kind regards,</p>
<p>The bxp software development team.</p>
 
</syntaxhighlight>
 
 
 
 
 
[[Category:Module Specific:Communications Centre‏‎]]
[[Category:Module Specific:Form Management‏‎]]
[[Category:Topic:Communications]]
[[Category:Topic:Marketing‏‎]]
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