Anonymous, bureaucrat, administrator
7,528
edits
Changes
no edit summary
One of the reasons why this could be happening might be one of the following:
*Looking up a record
*Click back on a page or Clicking out of a page
==='''Looking up a Record'''===
*If the outcome was Incomplete, it will appear in the Active Outcomes list.
*If the outcome was Complete, it will appear in the Finished Outcomes list.
[[Category:Topic:Contact Centre]]
[[Category:Topic:Customer Relationship Management]]
[[Category:Module Specific:Case Management]]
[[Category:Module Specific:Form Management]]
[[Category:Topic:Case Management]]