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* The Sales Relationship Manager (SRM) : This is the primary sales person who helps a bxp client get up and running and manages all aspects of the relationship up to the point of sale.
* The Business Development Account Manager (BDAM) : When the contract is signed the BDAM takes over to ensure deliver of the contract and manage relationship interactions
* The All n One Support Infrastructure : This is the entire infrastructre of the company and how interactions are managed [[Security_-_Getting_Help]]