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Created page with " == My columns are blank? == These are usually List / Menu types. BE supports two values for list / menu types. The display value and the data value. Display value allows ..."
== My columns are blank? ==
These are usually List / Menu types. BE supports two values for list / menu types. The display value and the data value. Display value allows anyword to be displayed and the data value is what is stored in the datbase. Consider the following example:
Display = Blue
Data = Blue
Display = Red
Data = Red
Display = Green
Data = Green
But you could set it up as
Display = Blu
Data = Blue
Display = Rouge
Data = Red
Display = Vert
Data = Green
The agent would see the French, the database stores the English version.
You could also use this for codes, making life for the agent far more understandable.
Display = Brochure 123 - The Maldives
Data = BRO123
Display = Brochure 234 - The Americas
Data = BRO234
Display = Brochure 345 - Europe
Data = BRO345
Most commonly people set up with a Display value but not a Data value. When this happens the report will show with no data in the column.