The Modules of bxp
From All n One's bxp software Wixi
Contents
1 Introduction
Each module is a self contained toolkit with various functions.
One module (System Access Management) is required by all to provide user management services.
Each module works in isolation and also integrates seamlessly with numerous other modules.
For more information on the logical grouping of the modules please review The_Pillars_of_bxp
2 CM and CRM - Core
Icon | Module Name | Brief Description | Module Detail | Status | RefId |
---|---|---|---|---|---|
Form Management | The building, editing and operational management of database forms for numerous modules | Click Here | Release | 038 | |
Data Profiling | For all instant and customised reporting on all types of forms | Click Here | Release | 061 |
3 CM and CRM - Extension
Icon | Module Name | Brief Description | Module Detail | Status | RefId |
---|---|---|---|---|---|
Appointment Management | Shared diary management with integration into all forms | Click Here | Release | 027 | |
Case Management | For time based management of cases or used as a ticket help desk solution | Click Here | Release | 024 | |
Front Desk | Contact management module for tracking missed calls, leaving messages for people and extension of reception services. | Click Here | Release | 029 | |
Inbound Contact | For logging of all new records | Click Here | Release | 009 | |
Media Manager | For capturing and reporting on all aspects of media campaign management. | Click Here | Release | 052 | |
Outbound Contact | For processing through pre-loaded records in a pure outbound or blended contact way | Click Here | Release | 012 | |
Report Library | For storage and auditable supply of pre-generated reports | Click Here | Release | 051 |
4 eLearning
Icon | Module Name | Brief Description | Module Detail | Status | RefId |
---|---|---|---|---|---|
eCourse | For accessing all eLearning materials in a Book, Chapter, Page format | Click Here | Release | 047 | |
eCourse Management | The building and management of all eLearning materials delivered through the eCourse module | Click Here | Release | 048 | |
Testing Centre | The delivery of tests, quizzes and examinations in open and closed question format | Click Here | Release | 041 | |
Conference Centre | An online chat tool, that uses text based communication to allow groups of people to collaborate (Synchronous conferencing) | Click Here | Release | 054 | |
LogicFlow | Logic management and decision tree tool to facilitate agent training and decision navigation | Click Here | Release | 058 | |
Bulletin Board | A phpBB style notice board engine | Click Here | Concept | 046 | |
FAQ Management | An FAQ engine available throughout bxp. | Click Here | Retired | 010 |
5 Quality Assurance
Icon | Module Name | Brief Description | Module Detail | Status | RefId |
---|---|---|---|---|---|
Quality Assurance | For all aspects of Quality Control delivery and Quality Management | Click Here | Release | 030 | |
Survey Management | For all delivery and recording of surveys | Click Here | Beta | 060 | |
Voting Management | For internal organisation voting and result collation and dissemination | Click Here | Release | 055 |
6 Systems Integration
These modules are system wide and have potential uses in all configurations of bxp
Icon | Module Name | Brief Description | Module Detail | Status | RefId |
---|---|---|---|---|---|
Communications Centre | Manage the sending of SMS, plain text email, rich text email and mail merges all with audit reporting. | Click Here | Release | 006 | |
Control Bar | Ability to add and manage quick system navigation links to the Main Menu. | Click Here | Release | 056 | |
Dashboards | Customisable dashboards using prebuilt information panes. | Click Here | Alpha | 049 | |
Information Centre | Notice board management with view and confirmed read reporting. | Click Here | Release | 011 | |
KeyStats | Customised reporting and wall-boarding tool | Click Here | Release | 036 | |
MetaData | For building macro type rules to be applied to data on an on-demand or scheduled basis | Click Here | Release | 002 | |
Online File Storage | Secure online USB Key for the whole organisation | Click Here | Being Retired | 018 | |
System Access Management | Security management, user management and audit reporting. | Click Here | Release | 016 |
7 Resource Management
Icon | Module Name | Brief Description | Module Detail | Status | RefId |
---|---|---|---|---|---|
Human Resources Management | For full view and management of users with integration to centralised HRM tools | Click Here | Beta | 023 | |
Expenses Manager | Centralised tracking of all expenditure by project | Click Here | Alpha | 019 | |
Holiday Manager | For centralised logging of holidays and their acceptance | Click Here | Concept | 042 | |
Gamification | Allows for gamification activities to be managed from a single source. | Click Here | Release | 035 | |
Meeting Manager | For setting and distributing agendas then recording minutes and action points with integrated work items | Click Here | Alpha | 053 | |
Private Messenger | Pure End to End encrypted messaging | Click Here | Concept | 059 | |
PO Manager | For centralised purchase order management with integrations to account systems | Click Here | Concept | 031 | |
Project Manager | For all project management and related integrations | Click Here | Concept | 050 | |
Time Tracker | Ability to log time by user and by project with centralised reporting and export functionality | Click Here | Beta | 020 |
8 Concept
There are current a total of 63 modules in bxp. The concept modules will be released as appropriate.