Security - Privacy Policy

Privacy Policy

This Privacy Statement refers specifically to the bxp website and not to the bxp software system itself which operates in a technically different way and therefore has its own policies and terms of use. This can be found here.

We are committed to protecting your privacy. We comply with the General Data Protection Regulation (GDPR) ((EU) 2016/679) and aim to maintain consistently high levels of best practice in our processing of personal and/or sensitive personal data.

Information Collected

We use the information we receive from you or which we obtain from our dealings with you as a customer to provide products and/or services that you request, to communicate with you, and to personalize information provided to you.

We store any information you provide us, including information provided via forms you complete on our website and information which we may collect from your browsing.

Our server, in common with nearly all web servers, logs each page that is downloaded from the site.

Any new information you provide us may be used to update an existing record we hold. If you provide a work email address we will not be responsible for third parties having access to any communications we send.

Occasionally, we may also use the information we collect to notify you by post, phone, mobile phone, email and SMS about new or existing services, products and special offers we think you’ll find valuable.

We ask for your contact details to enable us to contact you in relation to an enquiry you have made, to contact you about relevant products or services which we offer, or there is another genuine reason for doing so.

Generally, by providing the requested data you consent to All n One Ltd using that data for administrative purposes and for informing you of other products and services by letter, SMS, phone and/or email. We may also use the information we collect to occasionally notify you about important functionality changes to the website.

We use Google Analytics to monitor and analyze web traffic and can be used to keep track of user behaviour.

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

 

Opt-Out

Each time you receive marketing information or a message, you have the option to decline to receive further marketing information from us. This is known as an “opt-out”. If you wish to exercise your right to opt-out, write to The Data Protection Officer, All n One Ltd, 48 Western Parkway Business Park, Lower Ballymount Road, Dublin 12. Alternatively, email us at info@allnone.ie or telephone us on 00 353 1 429 4000. If you have more than one address or email address please make sure to notify any changes to your preferences for each address or email address you have registered with us.

Further information on your rights as a user can be found on our wixi.

Data Protection

We follow strict security procedures of The European Data Protection Regulation in the storage and disclosure of information you have given to us. If we provide information to a third party we will exercise the strictest control over the third party contractually, requiring it and any of its agents and/or suppliers to:

Maintain the security of the information and restrict access to its own employees

Use the data for the agreed purpose only and prevent it being used for any other purpose

Refrain from communicating with you other than concerning the product in question;

Return the data to us at the conclusion of any contract term and delete any copies made of all or part of the information unless copies are needed to be kept to comply with regulations.

We will restrict the information disclosed to the absolute minimum necessary to provide the product or service.

All Telephone calls are recorded and may be monitored for the purposes of training, quality and verification. If you contact us electronically we may collect the electronic identifier, e.g. Internet protocol (IP) address or phone number supplied by your service provider. This is to identify, repeat website visits, fraudulent behaviour or mystery shoppers.

Before you provide any data to us we will endeavour to make it clear why we need this data and how we will use it. By providing us with the information you consent to our collection, use and processing of the information we obtain from or about you for the purposes of which we have advised you. Your information may also be used for offering renewals, research and crime prevention.

Bxp does not share, sell, rent, or trade personal information collected through its websites with third parties for their sole promotional purposes or as otherwise outlined in this Privacy Statement.

Cookies Policy

Cookies are small text files that our websites ask to place on your computer's hard drive. If your browser is set to accept cookies, then your browser adds the text in a small file.

We do not use cookies to read any other information on your computer's hard drive. We use cookie technology to authenticate your access to various areas of our websites, understand your interests, help analyze web traffic, and tailor content to your preferences.

You can configure your browser to refuse cookies, or to warn you before a cookie is placed. If you disable cookies, some parts of our websites may not function properly or at all.

More information on our Cookie Policy can be found here

Testimonials

We post customer testimonials on our websites that may contain personal information such as the customer's name. We obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial, contact The Data Protection Officer, All n One Ltd, 48 Western Parkway Business Park, Lower Ballymount Road, Dublin 12. Alternatively, email us at info@allnone.ie or telephone us on 00 353 1 429 4000.

Your Legal Rights

Under certain circumstances you have rights under applicable data protection law in relation to personal data, namely:

• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• Request restriction of processing of your personal data This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time if and to the extent we are relying on consent as the legal basis to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Changes to our privacy policy

We reserve the right to change these terms of use at any time by posting changes on the website. It is your responsibility to review the terms of use regularly. Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms. We recommend that you print and retain a copy of these terms from time to time. Any amendment must be agreed in writing by us. Some of the provisions contained in these terms may be superseded by provisions or notices published elsewhere on our website.

Tell us what you think

We welcome your questions and comments about privacy.

Please write to The Company Secretary, All n One Ltd, 48 Western Parkway Business Park, Lower Ballymount Road, Dublin 12.