Scenario - bxp for Contact Centres - Revision history

Philip Lacey at 16:31, 10 September 2016

2016-09-10T16:31:38Z

Philip Lacey at 16:31, 10 September 2016

2016-09-10T16:31:16Z

Philip Lacey: Philip Lacey moved page Can BE be used in Contact Centres? to Scenario - BeX for Contact Centres: Unification of titles to include the key word Scenario

2014-11-09T16:42:55Z

Philip Lacey moved page Can BE be used in Contact Centres? to Scenario - BeX for Contact Centres: Unification of titles to include the key word Scenario

Philip Lacey at 17:49, 15 March 2012

2012-03-15T17:49:05Z

Philip Lacey at 17:48, 15 March 2012

2012-03-15T17:48:00Z

Philip Lacey at 17:47, 15 March 2012

2012-03-15T17:47:20Z

Philip Lacey: Created page with "With over 50 combined years of contact centre experience amongst the system architects, BE’s contact centre management modules were built to be the operational answer to eve..."

2012-03-15T17:45:25Z

Created page with "With over 50 combined years of contact centre experience amongst the system architects, BE’s contact centre management modules were built to be the operational answer to eve..."

New page

With over 50 combined years of contact centre experience amongst the system architects, BE’s contact centre management modules were built to be the operational answer to every call centre managers data requirements.

We understood that what was needed was a tool that was flexible, robust and made reporting easy. By drastically reducing the requirement for IT involvement and granting real time reporting to team leads, supervisors and clients, BE gives a strong competitive advantage to outsourcers.

So what can BE do for contact centres?

<ul>
<li>Inbound Campaigns</li>
<li>Outbound Campaigns</li>
<li>Blended Campaigns</li>
<li>Case Manaegment</li>
<li>Customer Relationship Management</li>
<li>Marketing Campaigns</li>
</ul>

← Older revision		Revision as of 16:31, 10 September 2016
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−	We understood that what was needed was a tool that was flexible, robust and made reporting easy. By drastically reducing the requirement for IT involvement and granting real time reporting to team leads, supervisors and clients, BE gives a strong competitive advantage to outsourcers.	+	We understood that what was needed was a tool that was flexible, robust and made reporting easy. By drastically reducing the requirement for IT involvement and granting real time reporting to team leads, supervisors and clients, bxp gives a strong competitive advantage to outsourcers.

← Older revision		Revision as of 16:31, 10 September 2016
Line 1:		Line 1:
−	With over 50 combined years of contact centre experience amongst the system architects, ~~BE’s~~ contact centre management modules were built to be the operational answer to every call centre managers data requirements.	+	With over 50 combined years of contact centre experience amongst the system architects, bxp’s contact centre management modules were built to be the operational answer to every call centre managers data requirements.

← Older revision		Revision as of 17:49, 15 March 2012
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	<li>Data Entry Management</li>		<li>Data Entry Management</li>
	</ul>		</ul>
		+
		+
		+	[[Category:Topic:About bxp]]

← Older revision	Revision as of 16:42, 9 November 2014
(No difference)

@@ Line 12: / Line 12: @@
 <li>Outbound Campaigns</li>
 <li>Blended Campaigns</li>
 <li>Case Management</li>
 <li>Marketing Campaigns</li>