Quality Support Options - Revision history

Patrick Jenkins: /* SMARTER */

2015-10-08T07:28:59Z

‎SMARTER

Patrick Jenkins: /* SMARTER */

2015-10-08T07:28:38Z

‎SMARTER

Philip Lacey at 22:51, 9 November 2014

2014-11-09T22:51:22Z

Philip Lacey at 12:31, 23 May 2014

2014-05-23T12:31:40Z

Philip Lacey at 02:10, 22 March 2014

2014-03-22T02:10:48Z

Philip Lacey at 22:50, 17 March 2014

2014-03-17T22:50:38Z

Philip Lacey at 22:59, 15 March 2014

2014-03-15T22:59:29Z

Philip Lacey at 22:58, 15 March 2014

2014-03-15T22:58:44Z

Philip Lacey at 22:58, 15 March 2014

2014-03-15T22:58:09Z

Philip Lacey at 22:45, 15 March 2014

2014-03-15T22:45:00Z

@@ Line 43: / Line 43: @@
 SMARTER learning plans are accessed by users through Main Menu > Quality Assurance > My SMARTER plans
 When the SMARTER plans are pushed to a user the QA form creator has the ability to add a custom HTML layout to the output of the bxp SMARTER plan. To set this layout simply navigate the following system path
-Form Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > In the Support section on the right find "SMARTER Custom Layout". Once
+Form Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > In the Support section on the right find "SMARTER Custom Layout".
 here simply enter in your custom layout, to get the SMARTER plans for the agent to appear in your custom layout simply enter --strBody-- in the custom layout
 Reminders that there are SMARTER plans to be done are made automatically through the Reminders window.  They are also made available through a special menu bar that appears by default on the main menu with the code XX.

← Older revision		Revision as of 07:28, 8 October 2015
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	SMARTER learning plans are accessed by users through Main Menu > Quality Assurance > My SMARTER plans		SMARTER learning plans are accessed by users through Main Menu > Quality Assurance > My SMARTER plans
		+
		+	When the SMARTER plans are pushed to a user the QA form creator has the ability to add a custom HTML layout to the output of the bxp SMARTER plan. To set this layout simply navigate the following system path
		+	Form Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > In the Support section on the right find "SMARTER Custom Layout". Once
		+	here simply enter in your custom layout, to get the SMARTER plans for the agent to appear in your custom layout simply enter --strBody-- in the custom layout

	Reminders that there are SMARTER plans to be done are made automatically through the Reminders window. They are also made available through a special menu bar that appears by default on the main menu with the code XX.		Reminders that there are SMARTER plans to be done are made automatically through the Reminders window. They are also made available through a special menu bar that appears by default on the main menu with the code XX.

← Older revision		Revision as of 22:51, 9 November 2014
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−	[[Category:~~Learning~~:Quality Assurance]]	+	[[Category:Topic:Quality Assurance]]
	[[Category:Module Specific:Form Management]]		[[Category:Module Specific:Form Management]]
		+	[[Category:Module Specific:Quality Assurance]]

@@ Line 35: / Line 35: @@
 * E - Engine – Engine driven to reduce the amount of time between assessment and improvement
-* R - Reviewable - Easily reported on, revisited and evaluated without undue administrative overhead
+* R - Review-able - Easily reported on, revisited and evaluated without undue administrative overhead
 By tying each question in an assessment to an eCourse or external resource, when a question is failed, a custom learning plan is automatically generated.
-The SMARTER engine will immediately place the customised learning plan into the Reminders section of the person's BE account for action immediately.
+SMARTER learning plans are accessed by users through Main Menu > Quality Assurance > My SMARTER plans
 [[Category:Learning:Quality Assurance]]
 [[Category:Module Specific:Form Management]]

← Older revision		Revision as of 02:10, 22 March 2014
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	The SMARTER engine will immediately place the customised learning plan into the Reminders section of the person's BE account for action immediately.		The SMARTER engine will immediately place the customised learning plan into the Reminders section of the person's BE account for action immediately.
		+
		+
		+
		+	[[Category:Learning:Quality Assurance]]
		+	[[Category:Module Specific:Form Management]]

← Older revision		Revision as of 22:50, 17 March 2014
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	# SMARTER		# SMARTER

		+
		+
		+	The option for setting the type is done from ''Main Menu > Form Management > Form - Primary Management > Form - Edit > Choose your Form > From the console on the left choose Quality Options > Support Options section > Support Options''

← Older revision		Revision as of 22:59, 15 March 2014
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−	The SMARTER engine will immediately place the customised learning plan into the Reminders section of the person for action immediately.	+	The SMARTER engine will immediately place the customised learning plan into the Reminders section of the person's BE account for action immediately.

@@ Line 22: / Line 22: @@
 The SMARTER engine is a unique engine to bxp software.  Goals should be SMART.  [[[http://en.wikipedia.org/wiki/SMART_criteria]]]
-## S - Specific – target a specific area for improvement.
+* S - Specific – target a specific area for improvement.
-## M - Measurable – quantify or at least suggest an indicator of progress.
+* M - Measurable – quantify or at least suggest an indicator of progress.
-## A - Assignable – specify who will do it.
+* A - Assignable – specify who will do it.
-## R - Realistic – state what results can realistically be achieved, given available resources.
+* R - Realistic – state what results can realistically be achieved, given available resources.
-## T - Time-related – specify when the result(s) can be achieved.
+* T - Time-related – specify when the result(s) can be achieved.
 All n One extend this acronym with its custom interpretation of:
-## E - Engine – Engine driven to reduce the amount of time between assessment and improvement
+* E - Engine – Engine driven to reduce the amount of time between assessment and improvement
-## R - Reviewable - Easily reported on, revisited and evaluated without undue administrative overhead
+* R - Reviewable - Easily reported on, revisited and evaluated without undue administrative overhead

@@ Line 1: / Line 1: @@
-If assessments are preloaded, i.e. there is a list of assessments to be processed, how are those assessments shared out to the assessors.
+A vital part of any assessment is to provide feedback to the person.  This comes in a number of forms.
-# First Come
+== None ==
-== First Come ==
+== Coach ==
-This strategy means that when the assessor sets to performing an assessment, they will be presented with the next available assessment.  This is similar in operation to the outbound contact module method of "Take Next Record" management
+This approach allows for a date and time to be recorded for when a Coach has performed a feedback session with a person on the assessment.
-== Equal Distribution - All ==
+== SMARTER ==
-This strategy allows for records to be equally distributed to all assessors.  The system will go through each assessment and sequentially allocate (in rotation)  the assessors to the loaded assessments.  This ensures the fairest distribution of assessments to be performed.
+The SMARTER engine is a unique engine to bxp software.  Goals should be SMART.  [[[http://en.wikipedia.org/wiki/SMART_criteria]]]
-== Equal Distribution - Not my Group ==
+All n One extend this acronym with its custom interpretation of:
-This strategy performs in similar operation to the "Equal Distribution - All" strategy however if the person being assessed is in the same Organogram Group as the assessor, the assessment will be assigned to a different assessor.  This can ensure objectivity.  This strategy can result in some assessors receiving more assessments than others.
+## E - Engine – Engine driven to reduce the amount of time between assessment and improvement
-This strategy assumes that the loaded assessments are already flagged for the appropriate assessors and no distribution mechanism is applied.
+The SMARTER engine will immediately place the customised learning plan into the Reminders section of the person for action immediately.

@@ Line 9: / Line 9: @@
 # Equal Distribution - Not my Group
 # PreLoaded
 == First Come ==