Module - Conference Centre - Revision history

Philip Lacey at 19:45, 9 November 2014

2014-11-09T19:45:33Z

Philip Lacey at 10:12, 5 August 2014

2014-08-05T10:12:30Z

Philip Lacey at 18:01, 4 August 2014

2014-08-04T18:01:04Z

Philip Lacey at 18:00, 4 August 2014

2014-08-04T18:00:35Z

Philip Lacey at 17:59, 4 August 2014

2014-08-04T17:59:33Z

Philip Lacey at 17:59, 4 August 2014

2014-08-04T17:59:10Z

Philip Lacey: Created page with "Conference Centre is an MSN style facility that allows staff to communicate in real time without the distraction and security issues attached to public systems. It can be used..."

2014-07-13T16:25:34Z

Created page with "Conference Centre is an MSN style facility that allows staff to communicate in real time without the distraction and security issues attached to public systems. It can be used..."

New page

Conference Centre is an MSN style facility that allows staff to communicate in real time without the distraction and security issues attached to public systems. It can be used, for example, for post-course review, feed-back or interaction with experts.

← Older revision		Revision as of 19:45, 9 November 2014
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	* In the Information Center on the Main Menu		* In the Information Center on the Main Menu
	* It can also be put as an External URL on any question in a form to give easy access to agents to expert advice		* It can also be put as an External URL on any question in a form to give easy access to agents to expert advice
		+
		+
		+
		+	[[Category:Topic:About bxp]]
		+	[[Category:Module Overview]]

@@ Line 24: / Line 24: @@
-The module used is Conference Centre [[File:054.png]]
+The module used is Conference Center [[File:054.png]]
@@ Line 33: / Line 33: @@
-People using the system only need access to "Conversations"
+People using the system only need access to "Conversations".
@@ Line 39: / Line 39: @@
-Reporting provides transcripts and searchability of existing conversations.
+Reporting provides transcripts and search functionality of existing conversations.
@@ Line 54: / Line 54: @@
-Ensure in the modules you have a tick beside "Conference Centre" and each of the sections.
+Ensure in the module itself you have a tick beside "Conference Center" and each of the sections.
@@ Line 116: / Line 116: @@
-''Main Menu > Conference Centre > General Administration > Conference Room - Security Profile > Choose your room ''
+''Main Menu > Conference Center > General Administration > Conference Room - Security Profile > Choose your room ''
@@ Line 130: / Line 130: @@
-Check that the user has a tick in the Module "Conference Centre" and a tick in the section immediately below that "Conversations"
+Check that the user has a tick in the Module "Conference Center" and a tick in the section immediately below that "Conversations"
@@ Line 137: / Line 137: @@
-There are a number of ways of letting people know that the room is available.  Firstly it is useful to make it quick and easy to get into the room.  From Step 4 above, when you are in the room ready to type.  If you click in the URL bar at the top of the screen you should get a URL similar to : https://ww3.allnone.ie/client/client_demo/commshub/userConferenceRoom.asp?ID=X  where X is the ID of your room.
+There are a number of ways of letting people know that the room is available.  It is useful to make it quick and easy to get into the room.  From Step 4 above, when you are in the room ready to type.  If you click in the URL bar at the top of the screen you should get a URL similar to : https://ww3.allnone.ie/client/client_demo/commshub/userConferenceRoom.asp?ID=X  where X is the ID of your room.
@@ Line 144: / Line 144: @@
 * By Email
 * By SMS
-* In in the Information Centre on the Main Menu
+* In the Information Center on the Main Menu
 * It can also be put as an External URL on any question in a form to give easy access to agents to expert advice

← Older revision		Revision as of 18:01, 4 August 2014
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	''Main Menu > Conference Centre > General Administration > Add Conference Room''		''Main Menu > Conference Centre > General Administration > Add Conference Room''

−	[[File;01_ConferenceCentreSetup.png]]	+	[[File:01_ConferenceCentreSetup.png]]

← Older revision		Revision as of 18:00, 4 August 2014
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	''Main Menu > Conference Centre > General Administration > Add Conference Room''		''Main Menu > Conference Centre > General Administration > Add Conference Room''
		+
		+	[[File;01_ConferenceCentreSetup.png]]

← Older revision		Revision as of 17:59, 4 August 2014
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−	The module used is Conference Centre [[File:~~012~~.png]]	+	The module used is Conference Centre [[File:054.png]]

← Older revision		Revision as of 17:59, 4 August 2014
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−	Conference Centre is ~~an MSN style~~ facility that allows ~~staff~~ to communicate in real time without the distraction and security issues attached to public systems. It can be used, for example~~, for~~ post-course review, feed-back or interaction ~~with experts~~.	+	== Overview ==
		+
		+
		+	Conference Centre is a text based chat facility that allows individuals to communicate in real time without the distraction and security issues attached to public systems. It can be used for example to facilitate:
		+
		+	* post-course review sessions
		+	* post-course feed-back sessions
		+	* expert panel interaction sessions
		+	* open question sessions
		+	* real-time collaborative group project discussions
		+
		+
		+	Key features include:
		+
		+	* Searchable transcript of all conversations kept for 6 months
		+	* Profanity filter available
		+	* "Smileys" can be easily enabled and disabled
		+	* Rooms are by explicit permission only
		+	* Timed opening and closing of rooms managed by administrators
		+
		+
		+
		+	== Structure ==
		+
		+
		+	The module used is Conference Centre [[File:012.png]]
		+
		+
		+	There are three sections in the module
		+	* Conversations
		+	* General Administration
		+	* Reporting
		+
		+
		+	People using the system only need access to "Conversations"
		+
		+
		+	General Administration allows rooms to be built and to allow people to access those room.
		+
		+
		+	Reporting provides transcripts and searchability of existing conversations.
		+
		+
		+
		+	== Operational Use ==
		+
		+	There are a number of steps to using a Conference Room
		+
		+
		+	=== Step 1. Grant yourself access to the module ===
		+
		+
		+	''Main Menu > System Access Management > User Administration > Edit User - Security Details > Lookup yourself >''
		+
		+
		+	Ensure in the modules you have a tick beside "Conference Centre" and each of the sections.
		+
		+
		+	Save and update your record.
		+
		+
		+
		+	=== Step 2. Construct a room ===
		+
		+
		+	''Main Menu > Conference Centre > General Administration > Add Conference Room''
		+
		+
		+	# Give the Room a Unique Name
		+	# Give the Room a description as a reminder to yourself as to why the room was created
		+	# Leave all the middle settings to their default
		+	# Set the "Conference Opens" date to a date in the past
		+	# Set the "Conference Closes" date to a date well into the future
		+
		+
		+	Click the "Create the Conference Room" button at the bottom.
		+
		+
		+
		+	=== Step 3. Grant people access to the room ===
		+
		+
		+	On the following screen click the "Click here to allow users permission to access this Conference Room"
		+
		+
		+	Tick all the users who are able to participate in this conference.
		+
		+
		+	Click the "Continue" button when ready to save the permissions.
		+
		+
		+
		+	=== Step 4. Test the room ===
		+
		+
		+	''Main Menu > Conference Centre > Conversations > Join Conference Room > Select your room >''
		+
		+
		+	When you type into the large input box on the screen a few seconds later, whatever you typed should appear in the larger white box above.
		+
		+
		+	Text can be delayed up to 5 seconds before appearing.
		+
		+
		+
		+	=== Step 5. Verify users have access ===
		+
		+
		+	Users need two types of access to a conference room, functional and content.
		+
		+
		+
		+	==== Content Access ====
		+
		+
		+	''Main Menu > Conference Centre > General Administration > Conference Room - Security Profile > Choose your room ''
		+
		+
		+	This report will list all the users who have permission to access this conference.
		+
		+
		+
		+
		+	==== Functional Access ====
		+
		+
		+	''Main Menu > System Access Management > User Administration > Edit User - Security Details > Lookup the user >''
		+
		+
		+	Check that the user has a tick in the Module "Conference Centre" and a tick in the section immediately below that "Conversations"
		+
		+
		+
		+	=== Step 6. Let people know the room exists ===
		+
		+
		+	There are a number of ways of letting people know that the room is available. Firstly it is useful to make it quick and easy to get into the room. From Step 4 above, when you are in the room ready to type. If you click in the URL bar at the top of the screen you should get a URL similar to : https://ww3.allnone.ie/client/client_demo/commshub/userConferenceRoom.asp?ID=X where X is the ID of your room.
		+
		+
		+	This URL can then be sent to participants in a number of ways:
		+
		+	* By Email
		+	* By SMS
		+	* In in the Information Centre on the Main Menu
		+	* It can also be put as an External URL on any question in a form to give easy access to agents to expert advice