Philip Lacey: Created page with "= Overview = Case Management is a type of form in bxp. It extends record management to extensively include timing and timed reports on the processing of records. A strong..."

2015-12-31T15:47:25Z

Created page with "= Overview = Case Management is a type of form in bxp. It extends record management to extensively include timing and timed reports on the processing of records. A strong..."

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= Overview =

Case Management is a type of form in bxp. It extends record management to extensively include timing and timed reports on the processing of records.

A strong background article to the area is our scenario on case management [[Scenario_-_Bxp_and_Case_Management]]

Here is a worked example based on that scenario [[Bxp_and_Case_Management_-_Worked_Scenario]]

A full description of the functions available in the module is available here [[Case_Management]]

For the reports available within the module you can refer to [[Case_Reports_-_My_Teams]]

Data Profiling provides most of the general reports for case management [[Data_Profiling_-_Instant_-_Reminders_and_Case_Management]]

As cases are extremely process driven sometimes troubleshooting to understand what has happened a case is required [[Troubleshooting_a_Case]]

[[Category:Topic:Start Here]]
[[Category:Module Specific:Case Management]]

Case Management - Start Here - Revision history

Philip Lacey: Created page with "= Overview = Case Management is a type of form in bxp. It extends record management to extensively include timing and timed reports on the processing of records. A strong..."