All n One's bxp software Wixi - User contributions [en-gb]

Using FileZilla for SFTP

2019-02-19T07:26:39Z

Philip Lacey:

= Overview =

The primary access to bxp software (bxp) is through the secure HTTPS interface. For file transfers and mass file movement it is possible to SFTP into the bxp servers into your account.

This process is not available by default for all systems and must activated explicitly for your system.

N.B. Deletion of files and folders within bxp is a chargeable support event, so extreme care must be taken when directly accessing data storage within bxp.

= Remote Access =

Retrieving or storing of files remotely can be done a number of ways. SFTP is one of these ways.

This is usually done using a secure FTP client such as FileZilla.

http://filezilla-project.org/

= FTP Account Settings =

* Host: 123.123.123.123
* Username: your username
* Password: --will be SMS messaged separately—
* Encryption: SFTP

N.B. All details will be sent to you in an email upon setup of your instance of bxp should elect to have this service available to you.

= Setup =

After you have downloaded and installed FileZilla you will end up with a screen similar to this

[[File:Filezilla_001.png|800px]]

Go to File > Site Manager

Click the "New Site" button

Type in a name you will remember. In the example below we have used dummy data. Your email from the bxp support team will have the correct details in it. If you need an email resent please contact your primary bxp contact.

Then fill in the details as supplied

[[File:Filezilla_002.png]]

Click Connect when done

You should get a a few messages scroll up the window as follows

[[File:Filezilla_003.png|800px]]

In the middle of the screen, you can drag files from your computer (the left hand two middle windows) to the remote computer (the right hand two middle windows).

You can see the files transferring and those remaining to be transferred in the bottom pane.

[[File:Filezilla_004.png|800px]]

Do NOT copy folders. bxp will only process files that are found.

If you have any difficulties please contact your bxp System Champion or point of contact in All n One.

[[Category:Topic:Key Concept]]

Dashboards - Pane Library

2019-02-14T09:58:30Z

Philip Lacey:

= Overview =

bxp has a library of prebuilt panes which can be used by clients to create customised dashboards. The below list is a master list of every pane available. To use a pane, add the pane ID to a layout.

= Panes available =

{| class="wikitable" style="width: 400px;word-wrap: break-word;"
! Id
! Pane
! Render As
! Chart Type
! Key Fields
! Description
! Snapshot
|-
| 1 || Dashboards - Default Holding Message || HTML || . || . || Introductory text || [[File:Pane1.png|30px]]

|-
| 2 || Work by Project This Month || FusionChart || pie3d || intTotal, strProject_Name || Linked to the time tracker module and project management module. provides a project breakdown || [[File:Pane2.png|30px]]

|-
| 3 || Hours Breakdown by Person ( This Month ) || FusionChart || pie3d || intTotal, strName || Breakdown of hours logged by users in the time tracker module || [[File:Pane3.png|30px]]

|-
|-4 || Billable Hours per Day This Month || FusionChart || column3d || intTotal, strDate || The number of billable hours logged in time tracker || [[File:Pane4.png|30px]]

|-
| 5 || WorkingTime Button - Project Report || Button || . || . || Links to the project management module || [[File:Pane5.png|30px]]

|-
| 6 || WorkingTime Button - Group Project Report || Button || . || . || Link to TT project report || [[File:Pane6.png|30px]]

|-
| 8 || WorkingTime Button - Person Report || Button || . || . || Links to a report of a users logged hours || [[File:Pane8.png|30px]]

|-
| 9 || WorkingTime Button - No Hours Person Report || Button || . || . || Link to TT main menu || [[File:Pane9.png|30px]]

|-
| 10 || WorkingTime Button - Full Margin Report || Button || . || . || Links to TT main menu || [[File:Pane10.png|30px]]

|-
| 11 || WorkingTime Button - Security Group Report || Button || . || . || Links to a report in TT showing hours breakdown by security group || [[File:Pane11.png|30px]]

|-
| 12 || Billables Per Day Worklist || FusionChart || bar2d || intMargin, strDate || Calculates the margin for each day and displays it in a graph || [[File:Pane12.png|30px]]

|-
| 13 || Worklist of Billables || FusionChart || line || intMargin, strDate || Trend report illustrating the margin earned, data pulled from TT module || [[File:Pane13.png|30px]]

|-
| 14 || WorkingTime Button - Time Tracker Management || Button || . || . || Link to time tracker settings || [[File:Pane14.png|30px]]

|-
| 15 || WorkingTime Button - Pricing Management || Button || . || . || Link to the TT report by project || [[File:Pane15.png|30px]]

|-
| 16 || WorkingTime Button - Expenses Management || Button || . || . || Link to the expenses manager main menu || [[File:Pane16.png|30px]]

|-
| 17 || WorkingTime Button - Project Management || Button || . || . || Link to a TT report || [[File:Pane17.png|30px]]

|-
| 18 || WorkingTime Button - Person Management || Button || . || . || Links to the HR manager module main menu || [[File:Pane18.png|30px]]

|-
| 19 || WorkingTime Button - PO Management || Button || . || . || Links to the PO module main menu || [[File:Pane19.png|30px]]

|-
| 20 || WorkingTime Button - Security Management || Button || . || . || Links to the SAM UAM console || [[File:Pane20.png|30px]]

|-
| 21 || Outbound - Outcomes count || FusionChart || bar3d || intCount, strStatus || How many times the outcome has been used || [[File:Pane21.png|30px]]

|-
| 22 || Outbound - Records by Agent || FusionChart || pie3d || intCount, strName || Breakdown of how many times each agent has saved a record || [[File:Pane22.png|30px]]

|-
| 23 || Outbound - Contacts by Period || FusionChart || bar3d || intCount, strDate || Displays the number of CCLs || [[File:Pane23.png|30px]]

|-
| 24 || Outbound - Button - Instant Visualisation || Button || . || . || Link to data profiling instant visualisation report || [[File:Pane24.png|30px]]
|-
| 25 || Outbound - Button - Data Analysis || Button || . || . || Provides a link to the new "Instant Data Analytics" report in data profiling || [[File:Pane25.png|30px]]
|-
| 26 || Outbound - Button - Outcome Statistics || Button || . || . || Link to the outcome breakdown report || [[File:Pane26.png|30px]]
|-
| 27 || Outbound - Button - Activity Report || Button || . || . || Link to a report displaying the outcome breakdown and the AHT || [[File:Pane27.png|30px]]
|-
| 28 || Outbound - Button - Data Report || Button || . || . || Link to the "Data - by outcome, by time" report || [[File:Pane28.png|30px]]
|-
| 29 || Outbound - Button - Customised Reports || Button || . || . || Links to a list of all customised groups || [[File:Pane29.png|30px]]
|-
| 30 || Outbound - Button - Contact Analysis || Button || . || . || Links to a trend report showing the most popular contact times || [[File:Pane30.png|30px]]
|-
| 31 || Outbound - Activity Times || List || . || intId, strName, tmeTotal || Average activity time per user || [[File:Pane31.png|30px]]
|-
| 32 || Outbound - Current Queue || Queue || . || . || Displays the outbound calling stack || [[File:Pane32.png|30px]]
|-
| 33 || Outbound - Complete Vs. Incomplete || FusionChart || pie3d || intTotal, strType || breakdown of how many incomplete and complete outcomes have been used || [[File:Pane33.png|30px]]
|-
| 34 || Outbound - Button - Set Queue || Button || . || . || Links to the "set the current working outcome" page || [[File:Pane34.png|30px]]
|-
| 35 || Outbound - Button - Call backs || Button || . || . || Links to the reminders for the form || [[File:Pane35.png|30px]]
|-
| 36 || Taken to Process || Button || . || . || Link to a worklist of all records in progress || [[File:Pane36.png|30px]]
|-
| 37 || Outbound - Button - Load More Data || Button || . || . || Links to the data import function in form management || [[File:Pane37.png|30px]]
|-
| 38 || Outbound - Button - Manage Form || Button || . || . || Opens up the form console || [[File:Pane38.png|30px]]
|-
| 39 || Outbound - Button - Manage Custom Groups || Button || . || . || Link to the outbound cutomised group setup || [[File:Pane39.png|30px]]
|-
| 40 || Outbound - Button - Dialler Integration || Button || . || . || Link to the wixi on dialler integration || [[File:Pane40.png|30px]]
|-
| 41 || Membership - Member Types || FusionChart || bar3d || intTotal, strType || Breakdown of all member types on a form, data is pulled from a membership configuration || [[File:Pane41.png|30px]]
|-
| 42 || Membership - Paid Unpaid || FusionChart || pie3d || intTotal, strType || Breakdown of paid and unpaid members || [[File:Pane42.png|30px]]
|-
| 43 || Membership - Member Search || HTML || . || . || search screen to search for records in the form || [[File:Pane43.png|30px]]
|-
| 44 || Membership - Button - Data Analysis || Button || . || . || Link to the instant data analytics report in data profiling || [[File:Pane44.png|30px]]
|-
| 45 || Membership - Button - Instant Visualisation || Button || . || . || Link to the instant visualisations report in data profiling || [[File:Pane45.png|30px]]
|-
| 46 || Membership - Button - Contact Statistics || Button || . || . || Links to the outcome breakdown and AHT info || [[File:Pane46.png|30px]]
|-
| 47 || Membership - Button - Contact by Team || Button || . || . || Links to the team outbound calling report || [[File:Pane47.png|30px]]
|-
| 48 || Membership - Button - Contact Pattern || Button || . || . || Link to a trend report on contact times || [[File:Pane48.png|30px]]
|-
| 49 || Membership - Button - Group Communications - SMS || Button || . || . || Link to the SMS campaign send functionality || [[File:Pane49.png|30px]]
|-
| 50 || Membership - Button - Group Communications - Email || Button || . || . || Link to the email campaign send functionality || [[File:Pane50.png|30px]]
|-
| 51 || Security - Departments Breakdown || FusionChart || pie2d || intTotal, strName || Percentage breakdown of how many users are in each department || [[File:Pane51.png|30px]]
|-
| 52 || Security - Role Breakdown || FusionChart || pie2d || intTotal, strName || Percentage breakdown of users assigned to each role || [[File:Pane52.png|30px]]
|-
| 53 || Security - Lockouts || List || pie2d || strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime || List of current locked out users || [[File:Pane53.png|30px]]
|-
| 54 || Security - Last IPs || List || . || intCount,strIPAddress || List of all IPs registered and number of hits from each || [[File:Pane54.png|30px]]
|-
| 55 || Security - Last Logins || List || . || strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime || date and time of a user's last login || [[File:Pane55.png|30px]]
|-
| 56 || Security - Button - User Status Report || Button || . || . || Links to the user status report in SAM || [[File:Pane56.png|30px]]
|-
| 57 || Security - Button - Organogram || Button || . || . || Links to the security organogram || [[File:Pane57.png|30px]]
|-
| 58 || Security - Button - Failed Logins || Button || . || . || Link to the failed login report in SAM || [[File:Pane58.png|30px]]
|-
| 59 || Security - Button - IP Report || Button || . || . || Link to the API login report in SAM || [[File:Pane59.png|30px]]
|-
| 60 || Security - Button - Security Events || Button || . || . || Link to the security audit log in SAM || [[File:Pane60.png|30px]]
|-
| 61 || Security - Button - Master Settings || Button || . || . || Link to basic system information || [[File:Pane61.png|30px]]
|-
| 62 || Security - Security Events || List || . || dteArticleView_DateTime, strUsername, strArticleView_Type, strArticleView_Comments || Displays the first few items of the system events audit trail || [[File:Pane62.png|30px]]
|-
| 63 || Security - New Users || List || . || strClient_Firstname, strClient_Surname, dteClient_DateCreated || List of new users and when they were created || [[File:Pane63.png|30px]]
|-
| 64 || Prebuild - Company - New This Month || Value || . || intTotal || The number of new records in the company form || [[File:Pane64.png|30px]]
|-
| 65 || Prebuild - Company - Pie by Owner || FusionChart || pie2d || intCount, strName || Pie chart based on owner field || [[File:Pane65.png|30px]]
|-
| 66 || Prebuild - Company - Pie by Geographic Region || FusionChart || pie2d || intCount, strName || Pie chart showing breakdown of the region field || [[File:Pane66.png|30px]]
|-
| 67 || Prebuild - Company - Pie by Industry || FusionChart || pie2d || intCount, strName || Breakdown of the industry field || [[File:Pane67.png|30px]]
|-
| 68 || Company - Worklist - My Companies || Button || . || . || Link to personal worklist of records to action || [[File:Pane68.png|30px]]
|-
| 69 || Company - List - Most Recent || List || . || intId, strName, strLast_Modified, dteWhen || List of the most recently added companies || [[File:Pane69.png|30px]]
|-
| 70 || Prebuild - Company - Button - Form Edit || Button || . || . || Link to the form console || [[File:Pane70.png|30px]]
|-
| 71 || Prebuild - Company - Management || Button || . || . || Link to the prebuild manager || [[File:Pane71.png|30px]]
|-
| 72 || Prebuild - Company - Button - Lookup Company || Button || . || . || Link to search function for looking up records || [[File:Pane72.png|30px]]
|-
| 73 || Prebuild - Company - GoogleMap || GoogleMap || . || . || Displays a map on screen with all the companies pin pointed || [[File:Pane73.png|30px]]
|-
| 74 || Prebuild - Contact - New This Month || Value || . || intTotal || Raw count of new contacts || [[File:Pane74.png|30px]]
|-
| 75 || Prebuild - Contact - Pie by Owner || FusionChart || pie2d || intCount, strName || Breakdown of the contact owners || [[File:Pane75.png|30px]]
|-
| 76 || Prebuild - Contact - Oldest Callbacks || List || . || strName, dteReminder, strComment, dteLogged || List of all callbacks sorted by date || [[File:Pane76.png|30px]]
|-
| 77 || Prebuild - Contact - My Contacts || Button || . || . || Link to personal worklist of contact records || [[File:Pane77.png|30px]]
|-
| 78 || Prebuild - Contact - Button - Lookup Contact || Button || . || . || Link to the look up a record page for the contacts form || [[File:Pane78.png|30px]]
|-
| 79 || Prebuild - Contact - List - Most Recent || List || . || intId, strFirstName, strSurname, strEmail, strOwner, dteWhen || List of most recently added contacts || [[File:Pane79.png|30px]]
|-
| 80 || Prebuild - Contact - Contacts this month || FusionChart || bar3d || intCount, strName || Breakdown of number of contacts added by each user || [[File:Pane80.png|30px]]
|-
| 81 || Prebuild - Opportunity - Funnel || PipeFunnel || . || . || The status of each opportunity and where they are in pipeline || [[File:Pane81.png|30px]]
|-
| 82 || Prebuild - Opportunity - Sales History || FusionChart || line || intTotal, strDate || Trend line chart of the value of the opportunities || [[File:Pane82.png|30px]]
|-
| 83 || Prebuild - Opportunity - 90 day Score >= 75% || List || . || intTotal, strName || List of viable opportunities || [[File:Pane83.png|30px]]
|-
| 84 || Prebuild - Opportunity - Soon to drop || List || . || intId, intTotal, strName, strOwner, strWhen || List of opportunities, the soon to drop is calculated from form fields || [[File:Pane84.png|30px]]
|-
| 85 || Prebuild - Opportunity - All Opportunities || Button || . || . || Link to a worklist of all opportunities || [[File:Pane85.png|30px]]
|-
| 86 || Prebuild - Opportunity - My Opportunities || Button || . || . || Link to a personal worklist of opportunities || [[File:Pane86.png|30px]]
|-
| 87 || Mailbox - New Arrivals - Today || Value || . || intCount || Number of new emails received by day || [[File:Pane87.png|30px]]
|-
| 88 || Mailbox - New Arrivals - Longest Wait || Value || . || strWait || Longest wait for an email to be actioned || [[File:Pane88.png|30px]]
|-
| 89 || Prebuild - Mailbox - Incomplete Cases || Value || . || intCount || The number of unactioned emails || [[File:Pane89.png|30px]]
|-
| 90 || Prebuild - Mailbox - Open Case Longest Wait || Value || . || strWait || The longest wait for an email to be actioned || [[File:Pane90.png|30px]]
|-
| 91 || Prebuild - Mailbox - Closed This Week || Value || . || intCount || How many emails have been closed since the start of the week || [[File:Pane91.png|30px]]
|-
| 92 || Prebuild - Mailbox - Button - Open Cases || Button || . || . || Link to all the emails that need to be actioned || [[File:Pane92.png|30px]]
|-
| 93 || Prebuild - Mailbox - Button - Activity Times Last 30 Days || Button || . || . || Link to the activity report, displays AHTs || [[File:Pane93.png|30px]]
|-
| 94 || Prebuild - Mailbox - Lookup BEmail || Button || . || . || Link to the form lookup screen || [[File:Pane94.png|30px]]
|-
| 95 || Prebuild - Mailbox - My BEmails || Button || . || . || Link to personal worklist of bemails to action || [[File:Pane95.png|30px]]
|-
| 96 || Prebuild - Mailbox - New cases opened by day || FusionChart || line || intTotal, strDate || Trend line chart of the number of new bemails per day || [[File:Pane96.png|30px]]
|-
| 97 || Mailbox - Prebuild - Processed by day || FusionChart || bar3d || intTotal, strDate || A count of how many records are processed each day || [[File:Pane97.png|30px]]
|-
| 98 || Prebuild - Mailbox - Cases by agent for last 7 days || FusionChart || pie2d || intTotal, strAgent || Breakdown of the users actioning the records || [[File:Pane98.png|30px]]
|-
|}

Form - Advanced Settings - Listing

2019-02-14T09:57:05Z

Philip Lacey:

= Overview =

One of the abilities of Forms from bxp Release 10 SER 2 is to display forms visually. This is done using the Listing section of the Advanced Settings of a form.

When visually listing forms there are a number of configuration options available. The default system listing is alphabetical but the visual listing can be heavily customised.

= Settings =

* Group : A text field to group options. This allows grouping options to be created. If blank all go into a General Group.

* Sort Order : Instead of depending on alphabetical ordering of the forms, it is now possible to put a sort order on the forms.

* Title : The title for the listing item. Will use the From Name if not supplied.

* Image : Is one of two options, a number or a URL. If a URL then the file must be loaded into the custom folder of bxp for security and speed reasons. [[Custom_File_Uploader]] If you use a number you will get one of the pre-designed button options. These are listed here for your convenience.

It is possible to convert any current data listing into the pictoral listing by adding blPictoral=true to the URL of the selection page.

[[File:formicons_001.png|800px]]

= Worked example =

So here is the Advanced Settings of a form set

[[File:form_listing_001.png|800px]]

And here is what it appears like in the Listing of the forms.

[[File:form_listing_002.png|800px]]

[[Category:Module Specific:Form Management]]

Form - Advanced Settings - Listing

2019-02-14T09:56:23Z

Philip Lacey:

= Overview =

bxp has a library of prebuilt panes which can be used by clients to create customised dashboards. The below list is a master list of every pane available. To use a pane, add the pane ID to a layout.

= Panes available =

{| class="wikitable" style="width: 400px;word-wrap: break-word;"
! Id
! Pane
! Render As
! Chart Type
! Key Fields
! Description
! Snapshot
|-
| 1 || Dashboards - Default Holding Message || HTML || . || . || Introductory text || [[File:Pane1.png]]
|-
| 2 || Work by Project This Month || FusionChart || pie3d || intTotal, strProject_Name || Linked to the time tracker module and project management module. provides a project breakdown || [[File:Pane2.png]]
|-
| 3 || Hours Breakdown by Person ( This Month ) || FusionChart || pie3d || intTotal, strName || Breakdown of hours logged by users in the time tracker module || [[File:Pane3.png]]
|-
|-4 || Billable Hours per Day This Month || FusionChart || column3d || intTotal, strDate || The number of billable hours logged in time tracker || [[File:Pane4.png]]
|-
| 5 || WorkingTime Button - Project Report || Button || . || . || Links to the project management module || [[File:Pane5.png]]
|-
| 6 || WorkingTime Button - Group Project Report || Button || . || . || Link to TT project report || [[File:Pane6.png]]
|-
| 8 || WorkingTime Button - Person Report || Button || . || . || Links to a report of a users logged hours || [[File:Pane8.png]]
|-
| 9 || WorkingTime Button - No Hours Person Report || Button || . || . || Link to TT main menu || [[File:Pane9.png]]
|-
| 10 || WorkingTime Button - Full Margin Report || Button || . || . || Links to TT main menu || [[File:Pane10.png]]
|-
| 11 || WorkingTime Button - Security Group Report || Button || . || . || Links to a report in TT showing hours breakdown by security group || [[File:Pane11.png]]
|-
| 12 || Billables Per Day Worklist || FusionChart || bar2d || intMargin, strDate || Calculates the margin for each day and displays it in a graph || [[File:Pane12.png]]
|-
| 13 || Worklist of Billables || FusionChart || line || intMargin, strDate || Trend report illustrating the margin earned, data pulled from TT module || [[File:Pane13.png]]
|-
| 14 || WorkingTime Button - Time Tracker Management || Button || . || . || Link to time tracker settings || [[File:Pane14.png]]
|-
| 15 || WorkingTime Button - Pricing Management || Button || . || . || Link to the TT report by project || [[File:Pane15.png]]
|-
| 16 || WorkingTime Button - Expenses Management || Button || . || . || Link to the expenses manager main menu || [[File:Pane16.png]]
|-
| 17 || WorkingTime Button - Project Management || Button || . || . || Link to a TT report || [[File:Pane17.png]]
|-
| 18 || WorkingTime Button - Person Management || Button || . || . || Links to the HR manager module main menu || [[File:Pane18.png]]
|-
| 19 || WorkingTime Button - PO Management || Button || . || . || Links to the PO module main menu || [[File:Pane19.png]]
|-
| 20 || WorkingTime Button - Security Management || Button || . || . || Links to the SAM UAM console || [[File:Pane20.png]]
|-
| 21 || Outbound - Outcomes count || FusionChart || bar3d || intCount, strStatus || How many times the outcome has been used || [[File:Pane21.png]]
|-
| 22 || Outbound - Records by Agent || FusionChart || pie3d || intCount, strName || Breakdown of how many times each agent has saved a record || [[File:Pane22.png]]
|-
| 23 || Outbound - Contacts by Period || FusionChart || bar3d || intCount, strDate || Displays the number of CCLs || [[File:Pane23.png]]
|-
| 24 || Outbound - Button - Instant Visualisation || Button || . || . || Link to data profiling instant visualisation report || [[File:Pane24.png|30px]]
|-
| 25 || Outbound - Button - Data Analysis || Button || . || . || Provides a link to the new "Instant Data Analytics" report in data profiling || [[File:Pane25.png|30px]]
|-
| 26 || Outbound - Button - Outcome Statistics || Button || . || . || Link to the outcome breakdown report || [[File:Pane26.png|30px]]
|-
| 27 || Outbound - Button - Activity Report || Button || . || . || Link to a report displaying the outcome breakdown and the AHT || [[File:Pane27.png|30px]]
|-
| 28 || Outbound - Button - Data Report || Button || . || . || Link to the "Data - by outcome, by time" report || [[File:Pane28.png|30px]]
|-
| 29 || Outbound - Button - Customised Reports || Button || . || . || Links to a list of all customised groups || [[File:Pane29.png|30px]]
|-
| 30 || Outbound - Button - Contact Analysis || Button || . || . || Links to a trend report showing the most popular contact times || [[File:Pane30.png|30px]]
|-
| 31 || Outbound - Activity Times || List || . || intId, strName, tmeTotal || Average activity time per user || [[File:Pane31.png|30px]]
|-
| 32 || Outbound - Current Queue || Queue || . || . || Displays the outbound calling stack || [[File:Pane32.png|30px]]
|-
| 33 || Outbound - Complete Vs. Incomplete || FusionChart || pie3d || intTotal, strType || breakdown of how many incomplete and complete outcomes have been used || [[File:Pane33.png|30px]]
|-
| 34 || Outbound - Button - Set Queue || Button || . || . || Links to the "set the current working outcome" page || [[File:Pane34.png|30px]]
|-
| 35 || Outbound - Button - Call backs || Button || . || . || Links to the reminders for the form || [[File:Pane35.png|30px]]
|-
| 36 || Taken to Process || Button || . || . || Link to a worklist of all records in progress || [[File:Pane36.png|30px]]
|-
| 37 || Outbound - Button - Load More Data || Button || . || . || Links to the data import function in form management || [[File:Pane37.png|30px]]
|-
| 38 || Outbound - Button - Manage Form || Button || . || . || Opens up the form console || [[File:Pane38.png|30px]]
|-
| 39 || Outbound - Button - Manage Custom Groups || Button || . || . || Link to the outbound cutomised group setup || [[File:Pane39.png|30px]]
|-
| 40 || Outbound - Button - Dialler Integration || Button || . || . || Link to the wixi on dialler integration || [[File:Pane40.png|30px]]
|-
| 41 || Membership - Member Types || FusionChart || bar3d || intTotal, strType || Breakdown of all member types on a form, data is pulled from a membership configuration || [[File:Pane41.png|30px]]
|-
| 42 || Membership - Paid Unpaid || FusionChart || pie3d || intTotal, strType || Breakdown of paid and unpaid members || [[File:Pane42.png|30px]]
|-
| 43 || Membership - Member Search || HTML || . || . || search screen to search for records in the form || [[File:Pane43.png|30px]]
|-
| 44 || Membership - Button - Data Analysis || Button || . || . || Link to the instant data analytics report in data profiling || [[File:Pane44.png|30px]]
|-
| 45 || Membership - Button - Instant Visualisation || Button || . || . || Link to the instant visualisations report in data profiling || [[File:Pane45.png|30px]]
|-
| 46 || Membership - Button - Contact Statistics || Button || . || . || Links to the outcome breakdown and AHT info || [[File:Pane46.png|30px]]
|-
| 47 || Membership - Button - Contact by Team || Button || . || . || Links to the team outbound calling report || [[File:Pane47.png|30px]]
|-
| 48 || Membership - Button - Contact Pattern || Button || . || . || Link to a trend report on contact times || [[File:Pane48.png|30px]]
|-
| 49 || Membership - Button - Group Communications - SMS || Button || . || . || Link to the SMS campaign send functionality || [[File:Pane49.png|30px]]
|-
| 50 || Membership - Button - Group Communications - Email || Button || . || . || Link to the email campaign send functionality || [[File:Pane50.png|30px]]
|-
| 51 || Security - Departments Breakdown || FusionChart || pie2d || intTotal, strName || Percentage breakdown of how many users are in each department || [[File:Pane51.png|30px]]
|-
| 52 || Security - Role Breakdown || FusionChart || pie2d || intTotal, strName || Percentage breakdown of users assigned to each role || [[File:Pane52.png|30px]]
|-
| 53 || Security - Lockouts || List || pie2d || strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime || List of current locked out users || [[File:Pane53.png|30px]]
|-
| 54 || Security - Last IPs || List || . || intCount,strIPAddress || List of all IPs registered and number of hits from each || [[File:Pane54.png|30px]]
|-
| 55 || Security - Last Logins || List || . || strClient_Firstname, strClient_Surname, dteClient_LastLoginDateTime || date and time of a user's last login || [[File:Pane55.png|30px]]
|-
| 56 || Security - Button - User Status Report || Button || . || . || Links to the user status report in SAM || [[File:Pane56.png|30px]]
|-
| 57 || Security - Button - Organogram || Button || . || . || Links to the security organogram || [[File:Pane57.png|30px]]
|-
| 58 || Security - Button - Failed Logins || Button || . || . || Link to the failed login report in SAM || [[File:Pane58.png|30px]]
|-
| 59 || Security - Button - IP Report || Button || . || . || Link to the API login report in SAM || [[File:Pane59.png|30px]]
|-
| 60 || Security - Button - Security Events || Button || . || . || Link to the security audit log in SAM || [[File:Pane60.png|30px]]
|-
| 61 || Security - Button - Master Settings || Button || . || . || Link to basic system information || [[File:Pane61.png|30px]]
|-
| 62 || Security - Security Events || List || . || dteArticleView_DateTime, strUsername, strArticleView_Type, strArticleView_Comments || Displays the first few items of the system events audit trail || [[File:Pane62.png|30px]]
|-
| 63 || Security - New Users || List || . || strClient_Firstname, strClient_Surname, dteClient_DateCreated || List of new users and when they were created || [[File:Pane63.png|30px]]
|-
| 64 || Prebuild - Company - New This Month || Value || . || intTotal || The number of new records in the company form || [[File:Pane64.png|30px]]
|-
| 65 || Prebuild - Company - Pie by Owner || FusionChart || pie2d || intCount, strName || Pie chart based on owner field || [[File:Pane65.png|30px]]
|-
| 66 || Prebuild - Company - Pie by Geographic Region || FusionChart || pie2d || intCount, strName || Pie chart showing breakdown of the region field || [[File:Pane66.png|30px]]
|-
| 67 || Prebuild - Company - Pie by Industry || FusionChart || pie2d || intCount, strName || Breakdown of the industry field || [[File:Pane67.png|30px]]
|-
| 68 || Company - Worklist - My Companies || Button || . || . || Link to personal worklist of records to action || [[File:Pane68.png|30px]]
|-
| 69 || Company - List - Most Recent || List || . || intId, strName, strLast_Modified, dteWhen || List of the most recently added companies || [[File:Pane69.png|30px]]
|-
| 70 || Prebuild - Company - Button - Form Edit || Button || . || . || Link to the form console || [[File:Pane70.png|30px]]
|-
| 71 || Prebuild - Company - Management || Button || . || . || Link to the prebuild manager || [[File:Pane71.png|30px]]
|-
| 72 || Prebuild - Company - Button - Lookup Company || Button || . || . || Link to search function for looking up records || [[File:Pane72.png|30px]]
|-
| 73 || Prebuild - Company - GoogleMap || GoogleMap || . || . || Displays a map on screen with all the companies pin pointed || [[File:Pane73.png|30px]]
|-
| 74 || Prebuild - Contact - New This Month || Value || . || intTotal || Raw count of new contacts || [[File:Pane74.png|30px]]
|-
| 75 || Prebuild - Contact - Pie by Owner || FusionChart || pie2d || intCount, strName || Breakdown of the contact owners || [[File:Pane75.png|30px]]
|-
| 76 || Prebuild - Contact - Oldest Callbacks || List || . || strName, dteReminder, strComment, dteLogged || List of all callbacks sorted by date || [[File:Pane76.png|30px]]
|-
| 77 || Prebuild - Contact - My Contacts || Button || . || . || Link to personal worklist of contact records || [[File:Pane77.png|30px]]
|-
| 78 || Prebuild - Contact - Button - Lookup Contact || Button || . || . || Link to the look up a record page for the contacts form || [[File:Pane78.png|30px]]
|-
| 79 || Prebuild - Contact - List - Most Recent || List || . || intId, strFirstName, strSurname, strEmail, strOwner, dteWhen || List of most recently added contacts || [[File:Pane79.png|30px]]
|-
| 80 || Prebuild - Contact - Contacts this month || FusionChart || bar3d || intCount, strName || Breakdown of number of contacts added by each user || [[File:Pane80.png|30px]]
|-
| 81 || Prebuild - Opportunity - Funnel || PipeFunnel || . || . || The status of each opportunity and where they are in pipeline || [[File:Pane81.png|30px]]
|-
| 82 || Prebuild - Opportunity - Sales History || FusionChart || line || intTotal, strDate || Trend line chart of the value of the opportunities || [[File:Pane82.png|30px]]
|-
| 83 || Prebuild - Opportunity - 90 day Score >= 75% || List || . || intTotal, strName || List of viable opportunities || [[File:Pane83.png|30px]]
|-
| 84 || Prebuild - Opportunity - Soon to drop || List || . || intId, intTotal, strName, strOwner, strWhen || List of opportunities, the soon to drop is calculated from form fields || [[File:Pane84.png|30px]]
|-
| 85 || Prebuild - Opportunity - All Opportunities || Button || . || . || Link to a worklist of all opportunities || [[File:Pane85.png|30px]]
|-
| 86 || Prebuild - Opportunity - My Opportunities || Button || . || . || Link to a personal worklist of opportunities || [[File:Pane86.png|30px]]
|-
| 87 || Mailbox - New Arrivals - Today || Value || . || intCount || Number of new emails received by day || [[File:Pane87.png|30px]]
|-
| 88 || Mailbox - New Arrivals - Longest Wait || Value || . || strWait || Longest wait for an email to be actioned || [[File:Pane88.png|30px]]
|-
| 89 || Prebuild - Mailbox - Incomplete Cases || Value || . || intCount || The number of unactioned emails || [[File:Pane89.png|30px]]
|-
| 90 || Prebuild - Mailbox - Open Case Longest Wait || Value || . || strWait || The longest wait for an email to be actioned || [[File:Pane90.png|30px]]
|-
| 91 || Prebuild - Mailbox - Closed This Week || Value || . || intCount || How many emails have been closed since the start of the week || [[File:Pane91.png|30px]]
|-
| 92 || Prebuild - Mailbox - Button - Open Cases || Button || . || . || Link to all the emails that need to be actioned || [[File:Pane92.png|30px]]
|-
| 93 || Prebuild - Mailbox - Button - Activity Times Last 30 Days || Button || . || . || Link to the activity report, displays AHTs || [[File:Pane93.png|30px]]
|-
| 94 || Prebuild - Mailbox - Lookup BEmail || Button || . || . || Link to the form lookup screen || [[File:Pane94.png|30px]]
|-
| 95 || Prebuild - Mailbox - My BEmails || Button || . || . || Link to personal worklist of bemails to action || [[File:Pane95.png|30px]]
|-
| 96 || Prebuild - Mailbox - New cases opened by day || FusionChart || line || intTotal, strDate || Trend line chart of the number of new bemails per day || [[File:Pane96.png|30px]]
|-
| 97 || Mailbox - Prebuild - Processed by day || FusionChart || bar3d || intTotal, strDate || A count of how many records are processed each day || [[File:Pane97.png|30px]]
|-
| 98 || Prebuild - Mailbox - Cases by agent for last 7 days || FusionChart || pie2d || intTotal, strAgent || Breakdown of the users actioning the records || [[File:Pane98.png|30px]]
|-
|}

Bxp System Pricing

2019-01-25T13:02:15Z

Philip Lacey:

In light of so much development during the previous 24 months we are planning to review and update our entire Wixi documentation.

As part of this work some public documentation is temporarily unavailable.

Should you experience difficulty accessing any specific information from the Wixi please contact our Support Team for assistance at [mailto:support@bxpsoftware.com support@bxpsoftware.com] or call us in our Dublin (+353 1 429 4000) or London offices (+44 207 692 0705)

We look forward to chatting to you.

[[Category:Topic:About bxp]]
[[Category:Topic:Support]]

Navigation - Main

2019-01-23T16:24:24Z

Philip Lacey: Created page with "In development and for discussion internally. * Start Here * Latest Updates * Training * Navigation_-_Scenarios|..."

In development and for discussion internally.

* [[Navigation_-_Start_Here|Start Here]]
* [[Latest_Updates|Latest Updates]]
* [[Training|Training]]
* [[Navigation_-_Scenarios|Scenarios]]
* [[Navigation_-_Security|Security]]
* [[Navigation_-_Developers|Developers]]

[[image:navigation_main.png]]

File:navigation main.png

2019-01-23T16:21:55Z

Philip Lacey:

Start Here - Developers

2019-01-23T16:10:25Z

Philip Lacey: Created page with "The article is part of the Start Here area of the wixi. These articles specifically relate to developers who are learning to manipulate bxp and th..."

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These articles specifically relate to developers who are learning to manipulate bxp and the options available within the platform.

* [[Navigation_-_Developers]]

* [[JavaScript AJAX Functions]]
* [[JavaScript - Start Here]]
* [[JavaScript in bxp]]

* [[Styling bxp - Start Here]]
* [[Systems Integration Driving Licence]]
* [[Systems Integration Training]]

* [[Email - Start Here]]

[[Category:Section:Start Here]]
[[Category:Subsection:Developers]]
[[Category:Level:Level1]]

Start Here - Start Here

2019-01-23T16:08:59Z

Philip Lacey:

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These articles specifically relate to total beginners learning the systems for the first time.

* [[Start Here]]
* [[What is bxp]]
* [[What is the wixi]]
* [[You and your bxp]]
* [[General Support - Start Here]]
* [[The Pillars of bxp]]
* [[The Modules of bxp]]
* [[Bxp Jargon]]

[[Category:Section:Start Here]]
[[Category:Subsection:Start Here]]
[[Category:Level:Level1]]

Start Here - Basics

2019-01-23T16:08:49Z

Philip Lacey:

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These articles specifically relate to beginners who want to learn a bit more about some of the concepts of how bxp operates

* [[CC-1-1 Introduction to bxp software]]

* [[Start Here Topics]]
* [[Function Vs. Content]]
* [[Did You Know]]
* [[First Use tutorial]]
* [[Learning bxp - Start Here]]
* [[The Interesting Lexicon of All n One]]
* [[Bxp Basic Functions]]
* [[Bxp Basic Terms]]

[[Category:Section:Start Here]]
[[Category:Subsection:Basics]]
[[Category:Level:Level1]]

Start Here - Functional Areas

2019-01-23T16:08:40Z

Philip Lacey:

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These articles specifically relate to a new users interactions with basic elements of the system.

* [[Bxp - Changing my details]]
* [[My Details - Your self service portal]]
* [[Reminders]]
* [[The I Want To bar]]
* [[Jotter]]
* [[Lister]]
* [[Bxp Reminder Functions]]
* [[The Breadcrumb]]

[[Category:Section:Start Here]]
[[Category:Subsection:Functional Areas]]
[[Category:Level:Level1]]

Start Here - Forms and Workflow

2019-01-23T16:08:32Z

Philip Lacey:

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These articles specifically relate to users learning about Forms and their Outcomes. Forms are the primary data storage mechanism in bxp.

* [[Forms]]
* [[Start Here - Building your first form]]

* [[Forms - Start Here]]
* [[Form - What is an Outcome]]
* [[Forms - Support Articles]]
* [[Quality checks when setting up a Form]]
* [[Quality checks when setting up a campaign]]
* [[Prebuild - Outlook create from Contacts]]

[[Category:Section:Start Here]]
[[Category:Subsection:Start Here]]
[[Category:Level:Level1]]

Start Here - Reporting

2019-01-23T16:08:26Z

Philip Lacey:

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These articles specifically relate to getting reports and the primary reporting areas of bxp

* [[Reporting Dashboards]]
* [[Reporting - Start Here]]
* [[Whitepaper - Analysing Sales Data]]

[[Category:Section:Start Here]]
[[Category:Subsection:Reporting]]
[[Category:Level:Level1]]

Start Here - Security

2019-01-23T16:08:20Z

Philip Lacey:

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These articles specifically relate to learning your way around the security and security options of bxp.

* [[Security - Start Here]]
* [[All n One - Start Here]]
* [[Navigation_-_Security]]

[[Category:Section:Start Here]]
[[Category:Subsection:Security]]
[[Category:Level:Level1]]

Start Here - Security

2019-01-23T16:07:24Z

Philip Lacey: Created page with "The article is part of the Start Here area of the wixi. These scenarios specifically relate to learning your way around the security and security..."

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These scenarios specifically relate to learning your way around the security and security options of bxp.

* [[Security - Start Here]]
* [[All n One - Start Here]]
* [[Navigation_-_Security]]

[[Category:Section:Start Here]]
[[Category:Subsection:Security]]
[[Category:Level:Level1]]

Start Here - Reporting

2019-01-23T16:06:24Z

Philip Lacey: Created page with "The article is part of the Start Here area of the wixi. These scenarios specifically relate to getting reports and the primary reporting areas of..."

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These scenarios specifically relate to getting reports and the primary reporting areas of bxp

* [[Reporting Dashboards]]
* [[Reporting - Start Here]]
* [[Whitepaper - Analysing Sales Data]]

[[Category:Section:Start Here]]
[[Category:Subsection:Reporting]]
[[Category:Level:Level1]]

Start Here - Forms and Workflow

2019-01-23T16:05:34Z

Philip Lacey: Created page with "The article is part of the Start Here area of the wixi. These scenarios specifically relate to users learning about Forms and their Outcomes. For..."

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These scenarios specifically relate to users learning about Forms and their Outcomes. Forms are the primary data storage mechanism in bxp.

* [[Forms]]
* [[Start Here - Building your first form]]

* [[Forms - Start Here]]
* [[Form - What is an Outcome]]
* [[Forms - Support Articles]]
* [[Quality checks when setting up a Form]]
* [[Quality checks when setting up a campaign]]
* [[Prebuild - Outlook create from Contacts]]

[[Category:Section:Start Here]]
[[Category:Subsection:Start Here]]
[[Category:Level:Level1]]

Start Here - Basics

2019-01-23T16:04:12Z

Philip Lacey:

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These scenarios specifically relate to beginners who want to learn a bit more about some of the concepts of how bxp operates

* [[CC-1-1 Introduction to bxp software]]

* [[Start Here Topics]]
* [[Function Vs. Content]]
* [[Did You Know]]
* [[First Use tutorial]]
* [[Learning bxp - Start Here]]
* [[The Interesting Lexicon of All n One]]
* [[Bxp Basic Functions]]
* [[Bxp Basic Terms]]

[[Category:Section:Start Here]]
[[Category:Subsection:Basics]]
[[Category:Level:Level1]]

Start Here - Functional Areas

2019-01-23T16:03:27Z

Philip Lacey: Created page with "The article is part of the Start Here area of the wixi. These scenarios specifically relate to a new users interactions with basic elements of the..."

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These scenarios specifically relate to a new users interactions with basic elements of the system.

* [[Bxp - Changing my details]]
* [[My Details - Your self service portal]]
* [[Reminders]]
* [[The I Want To bar]]
* [[Jotter]]
* [[Lister]]
* [[Bxp Reminder Functions]]
* [[The Breadcrumb]]

[[Category:Section:Start Here]]
[[Category:Subsection:Functional Areas]]
[[Category:Level:Level1]]

Start Here - Basics

2019-01-23T16:02:10Z

Philip Lacey: Created page with "The article is part of the Start Here area of the wixi. These scenarios specifically relate to beginners who want to learn a bit more about some o..."

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These scenarios specifically relate to beginners who want to learn a bit more about some of the concepts of how bxp operates

* [[Start Here Topics]]
* [[Function Vs. Content]]
* [[Did You Know]]
* [[First Use tutorial]]
* [[Learning bxp - Start Here]]
* [[The Interesting Lexicon of All n One]]
* [[Bxp Basic Functions]]
* [[Bxp Basic Terms]]

[[Category:Section:Start Here]]
[[Category:Subsection:Basics]]
[[Category:Level:Level1]]

Start Here - Start Here

2019-01-23T16:02:01Z

Philip Lacey:

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These scenarios specifically relate to total beginners learning the systems for the first time.

* [[Start Here]]
* [[What is bxp]]
* [[What is the wixi]]
* [[You and your bxp]]
* [[General Support - Start Here]]
* [[The Pillars of bxp]]
* [[The Modules of bxp]]
* [[Bxp Jargon]]

[[Category:Section:Start Here]]
[[Category:Subsection:Start Here]]
[[Category:Level:Level1]]

Start Here - Start Here

2019-01-23T16:00:07Z

Philip Lacey: Created page with "The article is part of the Start Here area of the wixi. These scenarios specifically relate to total beginners learning the systems for the first..."

The article is part of the [[Navigation_-_Start_Here|Start Here]] area of the wixi.

These scenarios specifically relate to total beginners learning the systems for the first time.

* [[Start Here]]
* [[What is bxp]]
* [[What is the wixi]]
* [[You and your bxp]]
* [[The Pillars of bxp]]
* [[The Modules of bxp]]
* [[Bxp Jargon]]

[[Category:Section:Start Here]]
[[Category:Subsection:Start Here]]
[[Category:Level:Level1]]

Navigation - Start Here

2019-01-23T15:50:43Z

Philip Lacey: Created page with "Welcome to the Start Here area of our Wixi. Please use the menu to find the grouping of articles that best suit your questions. bxp software is a broad platform and this W..."

Welcome to the Start Here area of our Wixi. Please use the menu to find the grouping of articles that best suit your questions.

bxp software is a broad platform and this Wixi provides articles for different levels and abilities of users.

You can use the search functionality to search for keywords that might help or we can suggest articles from specific areas. At any point you can always contact our support teams who can help guide you to the right areas. Please get in touch.

* [[Start Here - Start Here]]
* [[Start Here - Basics]]
* [[Start Here - Functional Areas]]
* [[Start Here - Forms and Workflow]]
* [[Start Here - Reporting]]
* [[Start Here - Security]]
* [[Start Here - Developers]]

[[image:navigation_starthere.png]]

File:navigation starthere.png

2019-01-23T15:46:55Z

Philip Lacey:

Scenarios - DMS

2019-01-23T15:11:45Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to Data Management solutions * Scenario - bxp and Da..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Data Management solutions

* [[Scenario - bxp and Data Centralisation Strategies]]
* [[Scenario - bxp and Person-centric design]]
* [[Scenario - bxp and Data Warehousing]]
* [[Scenario - bxp and Integration with data warehouses]]
* [[Scenario - bxp and getting data accuracy to perfect]]
* [[Scenario - bxp and best next action]]
* [[Scenario - bxp as a secure Website Data Store]]

[[Category:Section:Secenarios]]
[[Category:Subsection:DMS]]
[[Category:Level:Level5]]

Scenarios - CCM

2019-01-23T15:09:41Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to Contact Centre Management and their solutions. * ..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Contact Centre Management and their solutions.

* [[Scenario - bxp for Process Owners and BPO management]]
* [[Scenario - bxp providing a level playing field for outsourcers]]
* [[Scenario - bxp and The Evolution of a Contact Centre]]
* [[Scenario - bxp for Contact Centres]]

* [[Scenario - bxp for Outbound Campaign management]]
* [[Scenario - bxp and best next action]]

* [[Scenario - Bxp and Case Management]]
* [[Bxp and Case Management - Worked Scenario]]

* [[Scenario - bxp and managing work]]
* [[Scenario - bxp and the Post Room]]
* [[Scenario - bxp as a Ticketing System]]
* [[Concept - The Right Messaging Tool]]
* [[Scenario - bxp and getting data accuracy to perfect]]

[[Category:Section:Secenarios]]
[[Category:Subsection:CCM]]
[[Category:Level:Level5]]

Scenarios - CRM

2019-01-23T15:07:41Z

Philip Lacey:

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Customer Relationship Management solutions.

* [[Scenario - bxp for Customer Relationship Management]]
* [[Scenario - bxp as a Sales Pipeline Management tool]]
* [[Scenario - bxp and Lead Generation and Pipeline Management]]
* [[Scenario - bxp and Data Centralisation Strategies]]
* [[Scenario - bxp and Person-centric design]]

* [[Scenario - Email marketing campaigns through bxp]]
* [[Scenario - bxp and Home Working]]
* [[Scenario - bxp and Social Media]]
* [[Scenario - bxp for Calendar management]]
* [[Scenario - bxp for Membership Management]]

[[Category:Section:Secenarios]]
[[Category:Subsection:CRM]]
[[Category:Level:Level5]]

Scenarios - CRM

2019-01-23T15:07:31Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to Customer Relationship Management solutions. * Sce..."

Scenarios - CSD

2019-01-23T15:06:25Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to Custom Developed Solutions by the All n One team. *..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Custom Developed Solutions by the All n One team.

* [[From idea to reality - the All n One approach]]
* [[Scenario - Software solutions for your business]]
* [[Scenario - bxp and Data Warehousing]]
* [[Scenario - bxp for Innovation]]
* [[Scenario - bxp for telcos]]
* [[Scenario - bxp for the Financial Sector]]
* [[Scenarios - In Development]]
* [[Screenshots from bxp]]

[[Category:Section:Secenarios]]
[[Category:Subsection:API]]
[[Category:Level:Level5]]

Scenarios - HRM

2019-01-23T15:05:36Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to Human Resources Management solutions. *Scenario -..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Human Resources Management solutions.

*[[Scenario - bxp for Gamification]]

[[Category:Section:Secenarios]]
[[Category:Subsection:API]]
[[Category:Level:Level5]]

Scenarios - LMS

2019-01-23T15:05:05Z

Philip Lacey:

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Learning Management Solutions.

* [[Scenario - Developing Training Materials]]
* [[Scenario - How to build eLearning content]]
* [[Scenario - bxp as a Knowledge Management Solution]]
* [[Scenario - bxp as a Learning Management System]]
* [[Scenario - bxp for Career Path Development and Management]]
* [[Scenario - bxp for Learning and Documentation Centralisation]]

[[Category:Section:Secenarios]]
[[Category:Subsection:LMS]]
[[Category:Level:Level5]]

Scenarios - IMS

2019-01-23T15:04:44Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to InField Management solutions. * Scenario - bxp fo..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to InField Management solutions.

* [[Scenario - bxp for Field Sales]]

[[Category:Section:Secenarios]]
[[Category:Subsection:IMS]]
[[Category:Level:Level5]]

Scenarios - LMS

2019-01-23T15:03:53Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to Learning Management Solutions. *Scenario - Develo..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Learning Management Solutions.

*[[Scenario - Developing Training Materials]]
*[[Scenario - How to build eLearning content]]
*[[Scenario - bxp as a Knowledge Management Solution]]
*[[Scenario - bxp as a Learning Management System]]
*[[Scenario - bxp for Career Path Development and Management]]
*[[Scenario - bxp for Learning and Documentation Centralisation]]

[[Category:Section:Secenarios]]
[[Category:Subsection:API]]
[[Category:Level:Level5]]

Scenarios - PMS

2019-01-23T15:03:14Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to Project Management Solutions *Scenario - bxp as..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Project Management Solutions

*[[Scenario - bxp as a Project Management Toolkit]]

[[Category:Section:Secenarios]]
[[Category:Subsection:PMS]]
[[Category:Level:Level5]]

Scenarios - QMS

2019-01-23T15:02:47Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to Quality Management solutions. *Scenario - bxp - Q..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to Quality Management solutions.

*[[Scenario - bxp - QA - Moving from Score Buddy]]
*[[Scenario - bxp and Quality Assurance Programs for Government Bodies]]
*[[Scenario - bxp as a Compliance Management solution]]
*[[Scenario - bxp to create Quality Assurance programs]]

[[Category:Section:Secenarios]]
[[Category:Subsection:QMS]]
[[Category:Level:Level5]]

Scenarios - API

2019-01-23T14:58:50Z

Philip Lacey: Created page with "The article is part of the Scenarios area of the wixi. These scenarios specifically relate to API integration solutions. = Phone Systems = * Sce..."

The article is part of the [[Navigation_-_Scenarios|Scenarios]] area of the wixi.

These scenarios specifically relate to API integration solutions.

= Phone Systems =
* [[Scenario - bxp and understanding phone systems]]
* [[Scenario - bxp Integration with a Phone System]]
* [[Scenario - Click to Dial integration with bxp]]
* [[Scenario - bxp API - Call Me worked example]]

= Websites =
* [[Scenario - bxp and Website Integration]]
* [[Scenario - bxp as a secure Website Data Store]]

= Total Systems Integraion =
* [[Scenario - bxp as a System Wrapper]]

[[Category:Section:Secenarios]]
[[Category:Subsection:API]]
[[Category:Level:Level5]]

Navigation - Scenarios

2019-01-23T14:52:13Z

Philip Lacey:

Welcome to the Scenarios area of our Wixi. Please use the menu to find the grouping of articles that best suit your questions.

These articles are case studies which focus on the technical implementation and development approach delivered to achieve the project. By putting forth hypothetical scenarios we can share how we solved the challenges.

* [[Scenarios - CCM|Customer Contact Management (CCM)]]
* [[Scenarios - CRM|Customer Relationship Management (CRM)]]
* [[Scenarios - IMS|InField Management Solutions (IMS)]]
* [[Scenarios - DMS|Data Management Solutions (DMS)]]
* [[Scenarios - LMS|Learning Management Solutions (LMS)]]
* [[Scenarios - QMS|Quality Management Solutions (QMS)]]
* [[Scenarios - HRM|Human Resources Management (HRM)]]
* [[Scenarios - PMS|Project Management Solutions (PMS)]]
* [[Scenarios - API|Integration and API Solutions (API)]]
* [[Scenarios - CSD|Custom Solution Development (CSD)]]

[[image:navigation_scenarios.png]]

Navigation - Scenarios

2019-01-23T14:45:15Z

Philip Lacey: Created page with "Welcome to the Security area of our Wixi. Please use the menu to find the grouping of articles that best suit your questions. image:navigation_scenarios.png"

Welcome to the Security area of our Wixi. Please use the menu to find the grouping of articles that best suit your questions.

[[image:navigation_scenarios.png]]

File:navigation scenarios.png

2019-01-23T14:43:54Z

Philip Lacey:

Developers - Developers

2019-01-23T13:48:50Z

Philip Lacey: Created page with "The article is part of the Developers area of the wixi. As one team member said internally "bxp is infinitely extensible" which gives developers..."

The article is part of the [[Navigation_-_Developers|Developers]] area of the wixi.

As one team member said internally "bxp is infinitely extensible" which gives developers a lot of choice and options if they wish to customise the platform to their business needs.

This article provides a few points to elements which may help you as a developer understand bxp more quickly.

How bxp is set up is available under Security > Infrastructure [[Security_-_Infrastructure]]

If you're comfy with the idea that bxp is pure SaaS you being to understand the basics of how bxp is used [[CC-1-1_Introduction_to_bxp_software]]

Now that you can log in and know some of the basic jargon you may want to customise some of the interface and this is available in Developers > Styling [[Developers_-_Styling]]

User and user management is controlled by the System Access Management module. [[User_Management_in_bxp]]

Forms and Form Management store the bulk of your data and where you will probably do a lot of customisation. [[Start_Here_-_Building_your_first_form]]

Data Profiling is the module which allows easy modification of prebuilt reporting. [[Data_Profiling_Overview]]

KeyStats is the module which allows you build custom reporting using your own HTML and special operators. [[Module_-_KeyStats]]

MetaData is where you can build macros for data manipulation and tidying. [[MetaData_-_Start_Here]]

For all other questions please use our search facilities above or contact our support teams. [[Understanding_bxp_Support#Support_Resources]]

[[Category:Section:Developers]]
[[Category:Subsection:Developers]]
[[Category:Level:Level4]]

Security - Your bxp Considerations

2019-01-23T13:38:30Z

Philip Lacey:

The article is part of the [[Navigation_-_Security|Security]] area of the wixi.

Articles specifically relate to topics you need to know about managing your instance of bxp.

= Data Protection and GDPR =
* [[Security - Privacy Policy]]
* [[Bxp - Deployment Planning]]
* [[Bxp and Security Event Management solutions]]
* [[bxp and Security Event Management solutions]]
* [[Data Protection and Data Retention]]
* [[Database - Data Cleaning]]
* [[Your Data Protection Program and bxp]]

= Access Management =
* [[What is an IP address and what is it to bxp]]
* [[Function Vs. Content]]
* [[Bxp Security - Content Management]]
* [[Security - Constructing strong passwords]]
* [[Security - Force inactive logout]]
* [[Security - Functional Access Matrix]]
* [[Security - IP Locking]]
* [[Security - IP Ranges]]
* [[Security - MIME type upload restrictions]]
* [[Security - New Rights]]
* [[Security - Password Blacklist]]
* [[Security Groups for managing security]]
* [[Self Service Password Reset]]
* [[All n One accounts in your bxp system]]
* [[System Id and Master Settings]]
* [[Primary Interface Options]]

= Interacting with bxp support =
* [[Meet the Hamsters]]
* [[Error monitoring and management]]
* [[Getting data to us securely]]
* [[Securely sending data to All n One]]

If you are a developer here are some further considerations
[[Developers_-_Security]]

= Troubleshooting guides =
* [[What browsers does bxp work on?]]
* [[Windows 10 implementation]]
* [[Troubleshooting]]
* [[Troubleshooting - Citrix]]
* [[Troubleshooting - Data loading]]
* [[Troubleshooting - Mailbox logins]]
* [[Troubleshooting - User Logins]]
* [[Troubleshooting Campaign Reports]]
* [[Troubleshooting Create from Excel]]
* [[Troubleshooting Form Security Access]]
* [[Bxp Scheduling Engine Heartbeat And Status Report]]
* [[Troubleshooting a Case]]
* [[Sending attachments in Emails]]

= How bxp is charged =
* [[Enterprise Edition]]
* [[Professional Edition]]
* [[Bxp System Pricing]]
* [[Pricing of bxp driving licences]]
* [[Bxp Backups]]

[[Category:Section:Security]]
[[Category:Subsection:Your bxp Considerations]]
[[Category:Level:Level3]]

Developers - Security

2019-01-23T13:36:24Z

Philip Lacey: Created page with "The article is part of the Developers area of the Wixi. Articles specifically relate to security from a developers context. For all our security..."

The article is part of the [[Navigation_-_Developers|Developers]] area of the Wixi.

Articles specifically relate to security from a developers context.

For all our security considerations please visit our [[Navigation_-_Security|Security]] area of the Wixi.

= Basics =
* [[Startguide - Setup for a bxp developer]]
* [[The Page Structure of bxp]]
* [[How web pages transfer data]]
* [[Software Consideration]]
* [[Configuring Squid proxy cache with AWStats on Windows]]
* [[Generating a New Cetificate Signing Request (CSR)]]

= Data transfer =
* [[Bxp - Sending and Receiving Emails]]
* [[Email - Improving Delivery Rates]]
* [[Using FileZilla for SFTP]]

= Databases =
* [[MySQL - Setting Up ODBC and SSL]]
* [[ODBC Troubleshooting]]

[[Category:Section:Developers]]
[[Category:Subsection:Security]]
[[Category:Level:Level4]]

Developers - Useful

2019-01-23T13:31:40Z

Philip Lacey: Created page with "The article is part of the Developers area of the wixi. Articles specifically relate to tools, references or lists that help developers. = Tools..."

The article is part of the [[Navigation_-_Developers|Developers]] area of the wixi.

Articles specifically relate to tools, references or lists that help developers.

= Tools =
* [[Web Development Tools]]
* [[Notepad++]]
* [[PDF to Word Conversion]]

= Approaches =
* [[Introduction to the Internet]]
* [[HTML Basics]]
* [[bxp - Deployment Planning]]
* [[Search Engine Optimisation]]

= Processes =
* [[Whitepaper - Kaizen Principles]]
* [[Helpful - Manipulating large text files]]
* [[How to clear your browsers cache]]
* [[UTF8 character conversion]]

= Functions =
* [[Bxp Helpful Functions]]
* [[Database Wizard]]
* [[Test Page]]
* [[Testing Wixi Creation]]

= Reference and Lists =
* [[The Modules and Sections of bxp (Reference Table)]]
* [[Bxp and Special Characters]]
* [[bxp and Special Characters]]
* [[Reference Tables]]
* [[Reference Table - Page Libraries]]
* [[Module - folder - icon matrix]]
* [[SQL Data Types]]
* [[Windows Shortcuts]]
* [[Windows shortcut keys]]

[[Category:Section:Developers]]
[[Category:Subsection:Useful]]
[[Category:Level:Level4]]

Developers - LABs

2019-01-23T13:26:30Z

Philip Lacey:

The article is part of the [[Navigation_-_Developers|Developers]] area of the wixi.

Articles specifically relate to Lightweight Application Builds (LABs) which are demonstrations of content only based developed in bxp which clients can use for reference or inspiration.

Currently these articles are being collated and will appear here soon.

* [[Project - Pricing Matrix]]
* [[Project - CUDA and MySQL]]
* [[WordPress Plugin]]

[[Category:Section:Developers]]
[[Category:Subsection:LABs]]
[[Category:Level:Level4]]

Developers - LABs

2019-01-23T13:25:31Z

Philip Lacey: Created page with "The article is part of the Developers area of the wixi. Articles specifically relate to Lightweight Application Builds (LABs) which are demonstrat..."

The article is part of the [[Navigation_-_Developers|Developers]] area of the wixi.

Articles specifically relate to Lightweight Application Builds (LABs) which are demonstrations of content only based developed in bxp which clients can use for reference or inspiration.

Currently these articles are being collated and will appear here soon.

[[Category:Section:Developers]]
[[Category:Subsection:LABs]]
[[Category:Level:Level4]]

Developers - Scenarios

2019-01-23T13:24:25Z

Philip Lacey:

The article is part of the [[Navigation_-_Developers|Developers]] area of the wixi.

Articles specifically relate to solutions aimed at developers.

Currently these articles are being collated and will appear here soon.

[[Category:Section:Developers]]
[[Category:Subsection:Scenarios]]
[[Category:Level:Level4]]

Developers - Scenarios

2019-01-23T13:24:08Z

Philip Lacey: Created page with "The article is part of the Developers area of the wixi. Articles specifically relate to solutions aimed at developers. Currently these articles..."

Developers - JavaScript

2019-01-23T13:22:31Z

Philip Lacey: Created page with "The article is part of the Developers area of the wixi. Articles specifically relate to JavaScript based customisation and manipulation in bxp. =..."

The article is part of the [[Navigation_-_Developers|Developers]] area of the wixi.

Articles specifically relate to JavaScript based customisation and manipulation in bxp.

= Basics =
* [[JavaScript - Code reusability]]
* [[JQuery and Bex]]
* [[JQuery and bxp]]
* [[Reading QueryString parameters using JavaScript]]
* [[Understanding timeouts]]
* [[Stripping HTML Tags]]
* [[Date Validation]]

= Forms =
* [[Reporting - Query String Parameters]]
* [[JavaScript on Lookup Page]]

== Questions ==
* [[JavaScript - Detecting if a question is visible]]
* [[JavaScript - Increasing Rows in a Text Area]]
* [[JavaScript - Interactive Record Locking]]
* [[JavaScript - Lock a select field]]
* [[JavaScript - Modifying List Contents Dynamically]]
* [[JavaScript - Select option manipulation]]
* [[JavaScript - Time Validation function]]
* [[JavaScript - Title Block Hide Elements]]
* [[JavaScript - Validating Irish Phone Numbers]]
* [[JavaScript Field Events]]
* [[JavaScript In-Question Validation]]
* [[JavaScript Read Only]]
* [[JavaScript Show / Hide elements]]

== Outcomes ==
* [[JavaScript - Extending Outcome Validation]]
* [[JavaScript - Limiting Outcomes]]
* [[JavaScript - Outcome Show and Hide]]
* [[JavaScript - Outcome functionality extension]]

== Cross Form capabilities ==
* [[JavaScript LiveSearch]]
* [[JavaScript Populate Drop Down List from another Campaign]]
* [[JavaScript Data Injection Campaigns]]
* [[JavaScript Self-Referencing Campaigns]]
* [[Java Script Hospital Red Green]]
* [[Java Script Live Search Table]]
* [[Basic – AJAX – Child Form Mgt]]
* [[Basic – AJAX – Child Form Popup Solution]]

= AJAX =

== General ==
* [[AJAX - Start Here]]
* [[AJAX - Error messages and troubleshooting]]
* [[AJAX - Full Array of Parameters]]
* [[AJAX - Full Array of Paramters]]
* [[AJAX - Security engine]]

== Functions ==
* [[AJAX - Function - Append]]
* [[AJAX - Function - Insert]]
* [[AJAX - Function - InsertCount]]
* [[AJAX - Function - LiveSearch]]
* [[AJAX - Function - LiveSearchKeyStatData]]
* [[AJAX - Function - Live Search Table]]
* [[AJAX - Function - Populate]]
* [[AJAX - Function - PopulateNoClear]]
* [[AJAX - Function - PopulateNoClear AltList]]
* [[AJAX - Function - Populate AltList]]
* [[AJAX - Function - Table]]
* [[AJAX - Function - dbDeleteRecord]]
* [[AJAX - Function - dbInsertRecord]]
* [[AJAX - Function - dbUpdateRecord]]

= System Access Management =
* [[JavaScript - Extending SAM Account Administration]]

[[Category:Section:Developers]]
[[Category:Subsection:JavaScript]]
[[Category:Level:Level4]]

Developers - Integrations

2019-01-23T13:15:00Z

Philip Lacey:

The article is part of the [[Navigation_-_Developers|Developers]] area of the wixi.

Articles specifically relate to the integration of bxp with 3rd party tools, websites and systems.

= Connecting into bxp =
* [[Bxp and Systems Integrations]]
* [[bxp and Systems Integrations]]
* [[Bxp API]]
* [[Bxp API - APP API]]
* [[Bxp API - Pop a URL]]

= For App development =
* [[Bxp API APP - Error Listing]]
* [[Bxp API APP - Function - Diary]]
* [[Bxp API APP - Function - Forms]]
* [[Bxp API APP - Function - Hamster]]
* [[Bxp API APP - Function - Lister]]
* [[Bxp API APP - Function - Login]]
* [[Bxp API APP - Function - Settings and Confg]]

= Phone Systems =
* [[Bxp_API#Computer_Telephony_Integration_.28CTI.29|bxp API and CTI Integration]]
* [[Scenario_-_bxp_and_understanding_phone_systems|bxp and Phone Systems]]
* [[Bxp Click to Dial integration with 3CX]]
* [[How To Transfer a Call Using 3CX Soft Phone]]
* [[What is a dailer]]
* [[What is a Dialler]]
* [[Integrating to a Phone System Callback Service]]

= 3rd Party Solutions =
* [[FusionCharts]]
* [[Connecting to Sage 50]]
* [[Using Google Analytics with bxp]]
* [[Google LatLong Translation]]
* [[Bxp and Active Directory for Single Sign On (SSO)]]
* [[ResponseTap]]
* [[Using Blockly in bxp]]
* [[Bxp Social Media integration setup]]

= Integration News Searches =
* [[Irish News Links]]
* [[UK News Links]]
* [[Scottish News Links]]

[[Category:Section:Developers]]
[[Category:Subsection:Integrations]]
[[Category:Level:Level4]]

Developers - Integrations

2019-01-23T13:14:40Z

Philip Lacey: /* Phone Systems */